Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4294103

Work experience

IELTS invigilator

from 01.2017 to 09.2017 (8 months)
British Council, Львів (International English Language Testing System)

• carrying out the registration and verification of candidates' identification according to IELTS regulations and timescales
•invigilation of the listening, reading and writing modules. Ensuring exam conditions are met at all times
•seating and assisting candidates with all queries
•maintaining security and discipline

Customer Support Agent

from 09.2015 to 03.2016 (6 months)
Wentrum, Львів (confidential information)

•manage large amounts of incoming calls, e-mails
•builde sustainable relationships of trust through open and interactive communication
•provide accurate, valid and complete information by using the right methods/tools

•Follow communication procedures, guidelines and policies

Lifeguard

from 05.2015 to 09.2015 (4 months)
AquaSafe Pool Management, Baltimore (Pool Management)

•Ensuring safety of all patrons at pool
•Checking water level chemicals
•Water rescue
•Providing first aid including CPR

Lifeguard, Pool Operator

from 05.2014 to 09.2014 (4 months)
AquaSafe Pool Management, Washington DC (Pool Management)

•Ensuring safety of all patrons at pool
•Checking water level chemicals
•Water rescue
•Providing first aid including CPR

Education

Ivan Franko National University of Lviv

Faculty of Foreign Languages, Teacher of English and German Languages and Literature, Львів
Higher, from 2012 to 2018 (6 years 3 months)

Additional education and certificates

Summer course “German language, literature and culture”, Otto – Friedrich University Bamberg (Germany)

2013

TESOL Certificate, Global TESOL College, Edmonton (Canada). Foundation Course + Teaching Adults English

2017

Angloville Certificate

14/01/2018–26/01/2018 Wroclaw, Poland. Volunteer service with Angloville Junior, teaching English for foreign participants

Language proficiencies

• English — advanced
• Russian — average
• German — beginner

Additional information

International English Language Testing System (IELTS) Level C1

Communication skills:
•Oral & Written Communication Skills
•Friendliness and Respect
•Nonverbal Communication
•Ability to adapt to multicultural environments (gained through student exchanges and working abroad)
•Able to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs
•Strong presentation and demonstrating skills; Confident, articulate and professional speaking abilities

Organisational / managerial skills:
•leadership skills
•resilience
•sense of responsibility
•goal setting and meeting goals
•coordinating events
•making schedules
•multitasking

Other skills:
•fond of traveling
•Intercultural communication
•Intrested in literature, art, political and social problems, human rights issues, social media, visual arts.
•perfectly combine methods and ideas from different disciplines

Driving licence: category B