Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4666158

Work experience

Ground Service Agent

from 06.2022 to now (1 year 11 months)
Rzeszow-Jasionka International Airport, Rzeszow (Transportation and logistics)

This experience contributed to my personal and professional growth. First of all, being immersed in the cultural context of another country helped me to become more and more open-minded. Secondly, my critical thinking was developing progressively as I had the opportunity to discover how the work in the same field can be approached in different way in some of its aspects.
My responsabilities include the check-in and bording of passangers, document check, passenger assistance and information ecc.

Ground Service Agent

from 06.2021 to 05.2022 (11 months)
Lviv International Airport, Lviv (Transportation and logistics)

• Handle the whole check-in and bording procedures in the DCSs of the following airlines companies: Lufthansa, Turkish airlines, LOT, Pegasus, SkyUp, Bees Airlines, Wizz Air, Ryanair, Motor Sich
• Provide passengers with the information regarding services and baggage policy of the mentioned above airlines companies
• Check that all passengers have the appropriate documents to fly
• Confront and solve problems such as passengers having soon to expire passports to enter the country
• Resolve customers' complaints and fulfilling requests to the best of abilities
• Handle the needs of unaccompanied minors and those with special
needs in check-in procedure and in boarding plane

Talent Sourcer

from 10.2020 to 06.2021 (8 months)
New Amsterdam Technology & Business Ventures, Lviv (Recruiting and HR)

Help the leading cybersecurity startups as well as large security vendors in areas like Endpoint Security, IAM, Network Security, Cloud/Application Security, Threat Intelligence, DLP/Data Security to hire top talent around the Globe via:
• Active search for top and qualified candidates according to vacancies requirements using LinkedIn
• Schedule calls with candidates for open vacancies
• Build relationship with potential candidates
• Review of job applications to identify high-potential candidates
• Create job postings and develop talent pipelines for future hires

QC Engineer Trainee

from 02.2020 to 06.2020 (4 months)
SoftServe, Lviv (IT)

• Requirements analysis
• Test cases, Acceptance Criteria, Checklists development
• Test design
• Functional testing
• Reporting of Defects
• API testing
• Creation and transmission of EDI documents.

HR Admin Specialist for Austrian Market

from 02.2019 to 11.2019 (9 months)
Nestlé, Lviv (Consulting, accounting and auditing)

• Accurately and timely execute activities and functions in:
- Personal Administration/Time Management/Payroll administration
• Reporting – preparing reports for internal business partners and state authorities;
• Preparing HR documents – employment contracts, new hire guides, side letters;
• Liaise with insurance vendors;
• Respond to customer inquiries, provide required information using available resources, follow up calls where necessary;
• Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving;
• Ensure the availability of updated Standards due to legal and process changes and Nestlé Best Practices;
• Conduct participation in testing of SAP installation-specific settings.

Education

QA School

Lviv
Secondary, from 2019 to 2019 (меньше 1 года)

Software Manual Testing,
The course of fundamentals of testing focused on theory and practice.

University of Silesia

Katowice
Secondary, from 2016 to 2017 (1 year)

Course of Polish Langauage and Culture

University of Silesia

Faculty of Philology, Sosnowiec
Higher, from 2016 to 2017 (1 year)

Erasmus+ Program

Università degli Studi di Bari Aldo Moro

Bachelor's degree, Foreign Languages and Literatures, Bari, Italy
Higher, from 2014 to 2018 (4 years)

Additional education and certificates

QA Shool (Основи тестування програмного забезпечення)

2019, 3 місяці

Knowledge and skills

Language proficiencies

• Italian — fluent
• English — advanced
• Polish — advanced
• German — beginner