Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4666158

Досвід роботи

Ground Service Agent

з 06.2022 по нині (1 рік 11 місяців)
Rzeszow-Jasionka International Airport, Rzeszow (Transportation and logistics)

This experience contributed to my personal and professional growth. First of all, being immersed in the cultural context of another country helped me to become more and more open-minded. Secondly, my critical thinking was developing progressively as I had the opportunity to discover how the work in the same field can be approached in different way in some of its aspects.
My responsabilities include the check-in and bording of passangers, document check, passenger assistance and information ecc.

Ground Service Agent

з 06.2021 по 05.2022 (11 місяців)
Lviv International Airport, Lviv (Transportation and logistics)

• Handle the whole check-in and bording procedures in the DCSs of the following airlines companies: Lufthansa, Turkish airlines, LOT, Pegasus, SkyUp, Bees Airlines, Wizz Air, Ryanair, Motor Sich
• Provide passengers with the information regarding services and baggage policy of the mentioned above airlines companies
• Check that all passengers have the appropriate documents to fly
• Confront and solve problems such as passengers having soon to expire passports to enter the country
• Resolve customers' complaints and fulfilling requests to the best of abilities
• Handle the needs of unaccompanied minors and those with special
needs in check-in procedure and in boarding plane

Talent Sourcer

з 10.2020 по 06.2021 (8 місяців)
New Amsterdam Technology & Business Ventures, Lviv (Recruiting and HR)

Help the leading cybersecurity startups as well as large security vendors in areas like Endpoint Security, IAM, Network Security, Cloud/Application Security, Threat Intelligence, DLP/Data Security to hire top talent around the Globe via:
• Active search for top and qualified candidates according to vacancies requirements using LinkedIn
• Schedule calls with candidates for open vacancies
• Build relationship with potential candidates
• Review of job applications to identify high-potential candidates
• Create job postings and develop talent pipelines for future hires

QC Engineer Trainee

з 02.2020 по 06.2020 (4 місяці)
SoftServe, Lviv (IT)

• Requirements analysis
• Test cases, Acceptance Criteria, Checklists development
• Test design
• Functional testing
• Reporting of Defects
• API testing
• Creation and transmission of EDI documents.

HR Admin Specialist for Austrian Market

з 02.2019 по 11.2019 (9 місяців)
Nestlé, Lviv (Consulting, accounting and auditing)

• Accurately and timely execute activities and functions in:
- Personal Administration/Time Management/Payroll administration
• Reporting – preparing reports for internal business partners and state authorities;
• Preparing HR documents – employment contracts, new hire guides, side letters;
• Liaise with insurance vendors;
• Respond to customer inquiries, provide required information using available resources, follow up calls where necessary;
• Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving;
• Ensure the availability of updated Standards due to legal and process changes and Nestlé Best Practices;
• Conduct participation in testing of SAP installation-specific settings.

Освіта

QA School

Lviv
Середня, з 2019 по 2019 (менш ніж 1 рік)

Software Manual Testing,
The course of fundamentals of testing focused on theory and practice.

University of Silesia

Katowice
Середня, з 2016 по 2017 (1 рік)

Course of Polish Langauage and Culture

University of Silesia

Faculty of Philology, Sosnowiec
Вища, з 2016 по 2017 (1 рік)

Erasmus+ Program

Università degli Studi di Bari Aldo Moro

Bachelor's degree, Foreign Languages and Literatures, Bari, Italy
Вища, з 2014 по 2018 (4 роки)

Додаткова освіта та сертифікати

QA Shool (Основи тестування програмного забезпечення)

2019, 3 місяці

Знання і навички

Знання мов

• Італійська — вільно
• Англійська — просунутий
• Польська — просунутий
• Німецька — початковий