Resume from April 29, 2024 PRO

Лілія

Office administrator, Assistant, 25 000 UAH

Employment:
Full-time, part-time.
Age:
36 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Administrator of English Academy

from 08.2022 to now (1 year 9 months)
Study Academy, Київ (Освіта, наука)

Sales Assistant

from 09.2021 to 07.2022 (10 months)
NewRealGoal, Київ (Education and science)

- assistance to the sales department in transaction support;
- maintaining clients database in amoCRM, completing transactions;
- assistance in organizing online and offline trainings;
- maintenance of reporting;
- working with documentation (certificates, invoices, contracts);
- analyzinging the company's work;
- organizing and keeping programs of trainers;
- assistance in organizing meetings with new trainers;
- participation in the organization of public events of the company;
- working with company's social networks;
- performance of various working orders of the CEO, managers, marketing department.

Administrator of English Academy

from 08.2019 to 07.2021 (1 year 11 months)
Study Academy, Київ (Education and science)

Key responsibilities:
- supporting current clients;
- maintaining clients database;
- organizing foreign language level testing;
- reception of payment for language courses;
- assisting teachers and manager;
- working with 1C (Enterprise) and amoCRM;
- expenses reporting;
- organizing economic activity of the Academy(providing office with all needed goods and office equipment,procurement of office supplies, kitchenware, tea & coffee) etc.
Achievements: started and established working of Academy from scratch

Office manager

from 11.2018 to 03.2019 (4 months)
SolringAir, Київ (IT)

- reception and processing of incoming calls;
- working with logistic companies;
- assisting top management;
- helping in organization of events;
- office maintenance and support.

Translation department manager

from 10.2017 to 07.2018 (9 months)
International Language Company, Kyiv (Education and science)

- reception and processing of incoming requests for translations;
- organizing foreign language courses for clients, customers foreign language level testing;
- maintaining clients database;
- working with translators and teachers;
- searching for new translators and teachers;
- forming teachers' schedules;
- reception of payment for translation services and language courses;
- concluding agreements, acts and invoices for customers;
- office maintenance and support;
- assisting top management (market monitoring, information gathering and its systematization, assistance in preparation of various educational activities, etc.)

Administrator

from 11.2016 to 09.2017 (10 months)
Big step school, Киев (Education and science)

- Customer database maintenance (CRM);
- signing contracts with clients;
- supporting current clients;
- composing schedules and assisting teachers;
- maintenance of established documentation and reporting;
- organizing students into groups;
- organizing economic activity of the school, etc.

Education

Natoinal pedagogical Dragomanov University

History, Kyiv
Higher, from 2008 to 2013 (4 years 9 months)

Additional education and certificates

Big Step school, English courses

February- December 2017, July-September 2018 (B1)

Big Step school, English courses

December, 2019 - February, 2020 (B2)

LinguaCourse, Marathon "От Intermediate до Advanced"

January-February, 2021

Knowledge and skills

PC User MS Office Користувач Internet Internet User 1С:Предприятие 1C:Enterprise CRM Bitrix24 Google Docs Google AmoCRM Facebook Ads Manager Користувач ПРРО

Language proficiencies

  • English — average
  • Italian — beginner
  • Ukrainian — fluent
  • Russian — fluent

Additional information

Aim: to work as an administrator, office manager, assistant.

Additional Information:

Computer skills: confident PC and CRM user.
Personal qualities: purposefulness, responsibility, stress-resistance, fast learner, no bad habits.
Foreign biometric passport available.

Hobbies:learning foreign languages, clothes design, ping-pong, football, dancing.
Please, do not offer a vacancy of sales manager or call center operator.
Work offers with offices geographically located on the Left Bank or in Kyiv city centerare preferable, but other options shall be considered, too.
Looking forward to receiving Your offers via e-mail.

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