Ілля
Customer support agent, 38 000 UAH
- Employment:
- Full-time.
- Age:
- 24 years
- City of residence:
- Kropyvnytskyi
- Ready to work:
- Kharkiv, Kropyvnytskyi, Kyiv, Odesa, Remote
Contact information
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Work experience
Content Moderator
from 05.2021 to 07.2023
(2 years 2 months)
Undisclosed UK-based company, Кропивницький (IT)
- Moderating media content on one of the biggest social networks in the
world
- Helping newcomers to get along with the workflow.
Customer Service Agent
from 07.2020 to 05.2021
(10 months)
IT Develop Corp, Кропивницький (IT)
- Taking calls from the customers
- Solving customer's problems via email and live chat
- Contacting with the manufacturers
- Approve Credibility.
Customer Support Representative
from 06.2018 to 06.2019
(1 year)
Red Baron Group NV, Kropyvnytskyi (IT)
- Handling mails and chatting with customers
- Webpage proofreading
- Taking calls from customers from all over the world.
Education
Центральноукраїнський державний університет імені Володимира Винниченка
Факультет ін.мов, Англійська прикладна лінгвістика, Кропивницький
Higher, from 2016 to 2020 (4 years)
Knowledge and skills
Language proficiencies
English — advanced
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