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Additional information

Kristina Laur
Personal Information

Name
Kristina Laur
Date of Birth
28.05.1990
Nationality
Estonian
Marital Status
Single
Contact Information

Phone
[open contact info](look above in the "contact info" section)

E-Mail
[open contact info](look above in the "contact info" section)

Work Experience

November 2018- May 2019 Mayfair House- Serviced Apartments London (Greater London, United Kingdom)
Front Desk Receptionist
Job profile:
Register & process guests and their assigned rooms
Accommodate guest requests
Communicating with hotel staff on the status of guest rooms
Up Selling guest rooms and promoting hotel services
Handling cash payment.

July 2017 – October 2018 Nazih Cosmetics LLC (Abu Dhabi, UAE) Sales supervisor
Job profile:
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments Present, promote and sell products using solid arguments to customers.
Perform cost-benefit and needs analysis of customers to meet their needs
Establish, develop and maintain positive business and customer relationships

Expedite the resolution of customer problems and complaints to maximize satisfaction
Education

2013-2015Kiev Humanitarian Academy,
Ukraine. Specialist in Management of economic affairs
2010-2014 Cherkasy State Technological University. Bachelors Degree in Applied
Linguistics Department, main subject: English philology
2005-2010 Higher musical school. Diploma of a music teacher.
Seminars and Courses

2013 English courses: completed upper-intermediate level certified by
Canadian College of English Language.
2014-2015 Certificate in make up artist
Foreign Languages

English
fluent
Russian
native
Ukrainian
native
German
basic
Arabic
basic

Skills

Computer
MS Word, MS Excel, Internet, PowerPoint, ABBYY Fine Reader, Web browsers – Opera, Google Chrome etc.
Basic Skills:
Active Learning, Active Listening, Public Speaking, Critical Thinking, Reading Comprehension, Speaking, Writing.
Social Skills
Instructing, Service Orientation, Persuasion.
Mental Processes
accurate, systematic, organized able to work under the pressure effective problem solver tactful and patient communicator able to adapt oneself to new surroundings able to get results hardworking, diligent success motivated ü optimistic.
Additional Information

Driving LicenseB class