Contact information

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Work experience

Customer support

from 01.2021 to 06.2021 (5 months)
IT company, Харьков (cryptocurrency)

Additional information

CURRICULUM VITAE
Klymenko Iryna

Personal details

Nationality: Ukrainian D.O.B.: August 15, 1991
Email: [open contact info](look above in the "contact info" section) Phone: [open contact info](look above in the "contact info" section)
Marital status: Married
Language skills: English, Russian, Ukrainian, French

Education

General school Sep 1998 – July 2008, Kharkiv

People’s Ukrainian Academy Sep 2008 – July 2013, Kharkiv

Work Experience

“Glossa” translation agency, Kharkiv
2018 – 2020

- translating medical documentation
- translating standard documentation (passports, birth certificates, diploma etc.)

Rixos Bab Al Bahr, UAE, Ras al Khaimah 2014 – 2015

Front desk agent

- meeting and greeting guests
- making check in and check out
- giving all information and explaining rules of the hotel
- answering incoming calls and directing them to the correct department
- dealing with any enquiries at the reception
- take measures of prevention conflict situations
- general administration duties, photocopying, filing etc.
- keeping the reception area tidy and ready for visitors

Grecotel “Spa Apartments”, Crete, Greece 2012

Guest relation

- meeting & greeting guests
- explaining rules of the hotel
- making show around to the customers
- take measures of prevention conflict situations
- preparing amenities
- making courtesy calls

Grecotel “Spa Apartments”, Crete, Greece 2011

Guest relation

- meeting & greeting guests
- explaining rules of the hotel
- making show around to the customers
- take measures of prevention conflict situations
- preparing amenities
- making courtesy calls

Papillon Hotel Zeugma, Belek, Turkey 2010

Guest relation in Spa Centre

- meeting & greeting guests
- giving all information about services and explaining rules of the Spa
- help with registration
- take measures of prevention conflict situations

Profile
Good command of Microsoft Office (Word™, Excel™, PowerPoint™)
Windows xp professional.
Communicative, creative, responsible, punctuality, always use an individual approach to any tasks.
Fast learner, opened to new knowledge and to the labor activity.