Владислав

Head of customer support

Considering positions:
Head of customer support, Account manager, Telecommunication engineer, Sales manager
Employment type:
full-time, part-time
Age:
26 years
City of residence:
Sviatopetrivske
Ready to work:
Kyiv, Remote

Contact information

The job seeker has provided: Phone numberEmailMessenger

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Work experience

Engineer of telecommunications

from 12.2024 to 06.2026 (1 year 7 months)
GMS, телекомунікаційна компанія, Київ (Телекомунікації, зв'язок)

Resolving customer trouble tickets, configuring equipment/traffic monitoring.

Duty engineer

from 08.2021 to 12.2024 (3 years 5 months)
GMS, телекомунікаційна компанія, Київ (Телекомунікації, зв'язок)

First-line support, customer communication, resolving trouble tickets, monitoring equipment and traffic.

Практикант

from 04.2019 to 05.2019 (2 months)
Телеканал "Україна", Київ (ЗМІ, медіа)

Розробка макросів (на VBA) для відділу аналітики каналу

Лаборант

from 08.2018 to 09.2021 (3 years 2 months)
SUT, Київ (Освіта, наука)

Робота з документами, комп'ютерами

Education

ДУТ

Телекомунікації та радіотехніка, Київ
Higher, from 2017 to 2026 (9 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

  • CSS
  • HTML
  • Користувач ПК
  • MS Excel
  • Google
  • SMPP
  • SS7
  • Адміністрування ОС Linux
  • Work with clients
  • Management of social networks
  • Network monitoring
  • Staff training
  • Accounting management
  • Technical support for users

Language proficiencies

English — average

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