Владислав
Head of customer support
- Considering positions:
- Head of customer support, Account manager, Telecommunication engineer, Sales manager
- Employment type:
- full-time, part-time
- Age:
- 26 years
- City of residence:
- Sviatopetrivske
- Ready to work:
- Kyiv, Remote
Contact information
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/5654627/
Work experience
Engineer of telecommunications
from 12.2024 to 06.2026
(1 year 7 months)
GMS, телекомунікаційна компанія, Київ (Телекомунікації, зв'язок)
Resolving customer trouble tickets, configuring equipment/traffic monitoring.
Duty engineer
from 08.2021 to 12.2024
(3 years 5 months)
GMS, телекомунікаційна компанія, Київ (Телекомунікації, зв'язок)
First-line support, customer communication, resolving trouble tickets, monitoring equipment and traffic.
Практикант
from 04.2019 to 05.2019
(2 months)
Телеканал "Україна", Київ (ЗМІ, медіа)
Розробка макросів (на VBA) для відділу аналітики каналу
Лаборант
from 08.2018 to 09.2021
(3 years 2 months)
SUT, Київ (Освіта, наука)
Робота з документами, комп'ютерами
Education
ДУТ
Телекомунікації та радіотехніка, Київ
Higher, from 2017 to 2026 (9 years)
Additional education and certificates
No additional education or certificates.
Knowledge and skills
- CSS
- HTML
- Користувач ПК
- MS Excel
- SMPP
- SS7
- Адміністрування ОС Linux
- Work with clients
- Management of social networks
- Network monitoring
- Staff training
- Accounting management
- Technical support for users
Language proficiencies
English — average
Similar candidates
-
Head of customer support
Remote -
Head of customer support
70000 UAH, Kyiv -
Технічний директор (CTO), Director of Engineering, керівник R&D
Kyiv, Other countries -
Керівник служби підтримки
80000 UAH, Ivano-Frankivsk, Remote -
Head of customer support
Remote -
Customer support representative
Remote