Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/5668980/

Work experience

Career break

from 07.2025 to 03.2026 (9 months)
Working on a personal project

Customer support representative

from 06.2023 to 06.2025 (2 years)
HearX, Remote (Medicine, pharmacy)

Troubleshooting hearing aids. Helping customers log in and process payments. Follow up routine on customers.

Engling tutor

from 09.2019 to 06.2022 (2 years 10 months)
imova, Kharkiv (Education and science)

to help student reach their maximum potential in learning english

Assistant teacher

from 07.2019 to 10.2019 (4 months)
Speak up, Kharkiv (Education and science)

Making sure students are fluent and confident in speaking English.

Customer care line

from 04.2018 to 08.2019 (1 year 5 months)
md group telecommunication, Kharkiv (Medicine, pharmacy)

answering clients questions, help respond to necessary questions and process necessary orders.

Education

Kharkov National Medical Univesity

Medicine, Kharkiv
Unfinished higher, from 2016 to 2023 (7 years)

Additional education and certificates

Tefl certificate

2020

Knowledge and skills

• Google Slides
• Google Meet
• Google Drive
• Google Sheets
• Google Docs
• MS Paint
• MS PowerPoint
• MS Excel
• MS Outlook
• MS Access
• OpenOffice
• MS OneNote
• OpenOffice Calc
• Impress
• Stress resistance
• Communicability
• Educability
• Corporate English Teaching
• Teaching English
• Technical support for users
• Care
• Teaching for children and teenagers
• Online teaching
• Conflict-free
• Conducting individual classes
• Confidence
• Quizlet
• Google Classroom
• Teaching for adults
• Teaching for preschoolers
• Holding meetings in Zoom
• Kahoot!
• Conducting conversation clubs

Language proficiencies

English — fluent

Additional information

Personal qualities: Patient, professional, excellent communication skills, and able to build rapport with people from different cultures.

Languages: Fluent in English and isiXhosa.

Technology: Comfortable using online platforms, video call software, and digital scheduling systems.

Achievements: Over 4 years of online English tutoring experience with international students.

Work ethic: Reliable, punctual, and able to work independently in remote environments.

Interests: Language learning, communication, personal development, and helping others improve their confidence in English.

Motto: “Clear communication builds strong connections.”