Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/5674581/

Work experience

Customer service manager

from 03.2025 to 05.2026 (1 year 3 months)
Preply, Remote (Education and science)

- Support learner and tutors with acount management, lesson schduling, payment, and sytem navigation.
- Worked via email and chats.

Customer service manager

from 05.2023 to 01.2025 (1 year 9 months)
SupportYourApp, Remote (Telecommunications and networking)

- Handled about 40+ chats and emails daily.
- Guided customer on product option, order processing and technical issues
- Collaborated with the other internal team to create workable structure for the department.
- Trianed and mentored new recriuts, sharing expertise and best practices.

Logistic manager

from 06.2021 to 03.2023 (1 year 10 months)
Alliance cargo Shipping and logistics, Kyiv (Transportation and logistics)

- Made and recieve over 50 call dailty to broker, company drivers other companies directly
- Used Crm tool to effectively manage daily operations.
- Marketed company trucks to ensure brokers understood the unique capabilty of each trucks.

Data Entry/ SEO

from 01.2020 to 03.2022 (2 years 3 months)
iGenii, Uzhhorod (Construction, architecture, interior design)

SEO/ Administrative manger

from 03.2018 to 06.2020 (2 years 4 months)
Pharmalliance LTD, Lagos (Medicine, pharmacy)

*Was able bring more awareness both quality and quantity wise to the company.
*was able to relieve excess pressure from my employer by helping him organize is schedules and appointment .
*I was the employee of the month on several occasions.
*I was tagged the engine room of the company

Education

Uzhhorod National University

Medicine And Suggery, Uzhhorod
Higher, from 2019 to 2024 (5 years)

Additional education and certificates

Bowen University

2013 4 years

Uzhoorod National University

2019, 5 years

Knowledge and skills

• MS Excel
• MS Word
• Communicability
• Data management
• Emotional intelligence
• Application of artificial intelligence
• Management of transport logistics
• Administrative work

Language proficiencies

• English — fluent
• Ukrainian — average

Additional information

I'm an English Native.
I'm very good at multitasking.
I Relate well with people and I work well unsupervised.