- PRO
Ruth
Customer service representative, Online support specialist, Client Manager
- Employment:
- Full-time, part-time.
- Age:
- 33 years
- City of residence:
- Kharkiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/5692778
Work experience
Dispatcher; Clients Manager
from 03.2023 to 07.2023
(4 months)
Smart and Fast Appliance Repair, Remote (Telecommunications and networking)
Accepting incoming calls from potential clients
Confirming their orders and assigning techs to them
Following up to make sure that the techs get to the customers in time and get the job done
Calling the customer to get feedback and review
Online English teacher
from 01.2020 to 07.2022
(2 years 6 months)
Kharkiv Online English School, Kharkiv (Education and science)
Teaching kids and young adults the basics of English Language
Customer support representative
from 06.2017 to 09.2019
(2 years 3 months)
24/7 Locksmith, Kharkiv (Telecommunications and networking)
Receiving incoming calls calls and orders from customers
Dispatching technicians to the address of the customers
Following up to ensure the tech is in time
Calling the customers to ensure they got quality service and get reviews
Education
V.N. Karazin
Medicine, Kharkiv
Unfinished higher, from 2015 to 2021 (6 years)
Graduated from medical school after 6 years of studies.
Knowledge and skills
- MS Excel
- MS Word
- PC User
- Adobe
- Google Docs
- Google Sheets
- Google Chrome User
- Management of CRM
- Zendesk
- Teamwork
- Punctuality
- Communicability
Language proficiencies
- English — fluent
- Russian — beginner
References
James Junior Joseph Israel
Music Director / English Tutor / Online Customer Assistant, Online Pharmaceuticals
Additional information
I am bubbly person looking forward to meeting and interacting with people on different platforms. I’m organized, goal oriented, focused and always pour my best into everything I do. I love reading, talking to people and going for walks.
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