Chukidawi
Customer service manager, 15 000 UAH
- Employment:
- Full-time.
- Age:
- 36 years
- City of residence:
- Kharkiv
- Ready to work:
- Kyiv, Remote
Contact information
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Work experience
Sales Representative/call center operator
from 02.2017 to 10.2019
(2 years 8 months)
Alpha Lead-Call Center, U.K, U.S.A) (Telecommunications and networking)
Achieving sales worth thousands of dollars from hot leads.
English Teacher (Remote)
from 12.2016 to 08.2018
(1 year 8 months)
Grace Language Club, Харків (Education and science)
Job Description
-Proper English language Education to children from non-English ---speaking countries
• Helping out with vocabulary and pronunciation.
• Instruct students in grammar and writing skills.
• Work with students in analysing texts and reading classic works of literature.
• Create lesson plans and teach those plans to the entire class, individually to students and
sometimes in small groups.
• Track student progress and present the information to Parents/management.
• Create tests, create and reinforce classroom rules.
• Work with school administration prepare students for standardized English tests.
Customer support specialist
from 11.2016 to 04.2019
(2 years 5 months)
USA CLEAN MASTERS, U.S.A (Public and business services)
-Answering incoming chats, ticket and email from English-speaking users.
-Face all kinds of questions from the store clients over the live chat, help Desk and phone
- Assisting customers and resolving any issues related to company services.
-create and maintain documentation of modules.
-Gather required information from clients and escalate issues to other internal resources according to the predefined process as required.
Education
KHARKIV AVIATION INSTITUTE
ENGINEERING, Харків
Higher, from 2016 to 2020 (3 years 11 months)
Adamawa State University Mubi
Geography, Nigeria
Higher, from 2009 to 2013 (4 years)
Knowledge and skills
Language proficiencies
English — advanced
Additional information
Are you in search of a great addition to your team? I'm your best bet. I’m spontaneous and swift. Aside from my ability to adapt in any working environment, I’m goal-oriented and a go-getter. Combining experience from various fields of work is what sets me apart from the average person. I strive to work on a platform where I can fully express my skills as well as attract the best customers. If your dream is to achieve optimum profit by dealing with English speaking clients, then contact me, let’s get to work!”.
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