Resume from February 27, 2024 PRO

Eghosa

Customer support representative, 15 000 UAH

Employment:
Full-time, part-time.
Age:
24 years
City of residence:
Lviv
Ready to work:
Lviv, Remote

Contact information

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Work experience

Customer support representative

from 03.2021 to 03.2022 (1 year)
orthodontic experts, Lviv (Medicine, pharmacy)

1) Answering incoming calls
2) Making outbound calls
3) Responding to customer/patient’s questions and assisting with customer/patient’s issues.
4) Scheduling appointments and registering new patients on the computer system.
5) Scheduling consultations with the orthodontist

Call operator

from 11.2019 to 06.2020 (7 months)
Business center Lemberg, Lviv (Real estate)

Education

Danylo Halytsky Lviv National Medical University

Medical department, Lviv
Higher, from 2018 to 2025 (6 years 9 months)

Knowledge and skills

MS Excel PC User MS Word MS PowerPoint Internet User CRM Sales Slack Fluent English Speaker Highly organized and efficient Spelling and dictation Strong interpersonal communication skill Computer organization Ability to work in multitasking mode Receiving incoming calls Fast typing Conducting online chats Nextiva AnyDesk Opendental

Language proficiencies

  • English — fluent
  • Ukrainian — average

Additional information

I’m a fluent English speaker who has the ability to negotiate well with people.
I also have good communication skills with people.
I’m a very patient, reliable and hardworking person who would love to assist in the communication of international services.
I have experience with the nextiva app, anydesk app and open dental software.

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