Contact information

The job seeker has entered a email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/5921181

Work experience

Helpdesk Specialist L2

from 07.2020 to 05.2024 (3 years 10 months)
AddTech, Днепр (IT)

I've worked with Jira, Confluence, Helpdesk, Grafana, MySQL for Grafana, Opsgenie Admin Panel, CRM Admin Panel, SOGO Admin Panel, Gmail Admin Panel, Rocket Chat Admin Panel, Element Admin Panel, Nextcould, Microsoft Office, Google Doc services.

Account Relationship Manager

from 09.2019 to 04.2020 (7 months)
Global Bilgi, Днепр (Телекомунікації, зв'язок)

Providing consultations to customers of Lifecell operator.

Education

Dnipro University of Technology

Faculty of Information Technologies, Master's degree in Computer Science, Дніпро
Higher, from 2022 to 2024 (2 years)

Dnipro University of Technology

Faculty of Information Technologies, Bachelor's Degree in Computer Science, Дніпро
Higher, from 2018 to 2022 (4 years)

Additional education and certificates

https://stepik.org/course/38218 HTML+CSS

3 месяца

https://stepik.org/cert/892391 MySQL

3 месяца

In-company PHP, Docker, and Git courses.

4 месяца

Knowledge and skills

Language proficiencies

English — above average