Аня
Офис-менеджер, администратор, 18 000 UAH
- Employment:
- Full-time, part-time.
- Age:
- 32 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
Contact information
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Work experience
Visa & Immigration Consultant
from 01.2017 to 02.2020
(3 years 1 month)
Freelance, Киев (трудостройство в заграницу)
-Providing consultation services to address potential clients’ interest in Visas, including establishing suitability of the candidates’ visas.
-Consultation performed by email, telephone and face-to-face meetings.
-Presenting and marketing immigration services to current and potential clients.
-Following up on new leads and referrals resulting from field activity.
-Establishing and maintaining current client and potential client relationships.
-Identifying and resolving client concerns.
-Providing regular follow up on enquiries received.
-Pro-actively monitoring changes to various Immigration regulations.
-Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients.
-Any other relevant duties as assigned by Managers to assist with the smooth running of the Companies.
Visa Manager/Personal Assistant/Office Manager
from 07.2015 to 01.2017
(1 year 6 months)
Travel Professional Agency, Киев (предоставление услуг по визовым вопросам)
-Ensured complete visa application documentation including all the financial & background related papers.
-Was the process owner for assigned clients and ensured that they were serviced and guided well from start to finish of the Visa application process.
-Helped the team to manage the clients and provided advice in preparing the visa files.
-Was a liaison with different embassies, consulates and visa application center (Lithuania, Estonia, Spain) as and when required.
-Took appropriate action/decisions depending on the situation in order to get more visa approvals.
-Provided administrative support to CEO of the company.
-Handled correspondence and phone calls.
-Coordinated travel and arranging accommodation for the trips both in and outside of Ukraine;
-Travel and accommodation arrangement both in and outside of Ukraine.
-Prepared the presentations as requested.
-Assisted in corporate events organization.
Education
Киевский Национальный Лингвистический Университет
Менеджмент Управління та адміністрування бізнес-процесами, Киев
Higher, from 2020 to 2021 (1 year)
На данный этап осталось защитить и получить диплом
НУХТ Национальный университет пищевых технологии
ГРТБ гостинично-ресторанного и туристического бизнеса, Киев
Higher, from 2011 to 2015 (3 years 9 months)
Additional education and certificates
Microsoft Excel Issuing authority: Intellekt educational center of a new generation Credential ID: 1603-1800
февраль 2018
Microsoft Word, Microsoft PowerPoint Issuing authority: Intellekt educational center of a new generation Credential ID: 1603-181
февраль 2018
Certificate of Completion (English Assessment) Issuing authority: First Cambridge Authorised exams preparation centre Credential
Май 2018
Skill Up курсы тестировщика kv00182
30/05 по 30/06 2020
Knowledge and skills
Language proficiencies
- English — above average
- Russian — fluent
- Ukrainian — average
- German — beginner
- Arabic — beginner
Additional information
INTERESTStravelling, reading, language learning & teaching, marketing.
PERSONAL QUALITIESresult-oriented, team player, self competent and motivated in goal setting and goal achievement, excellent communication, negotiation and presentation skills.
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