Contact information

The job seeker has entered a phone number, email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/6251760

Work experience

Customer support specialist

from 02.2019 to now (5 years 4 months)
Webitel, Львів (IP telephony, IT)

- Direct communication with customers (mostly English-speaking countries) both written and phone;
- Handling the customer's requests;
- Deadlines control;
- Collaboration with development and sales departments.

Education

Lviv Polytechnic National University

Institute of Computer Science and Information Technologies, Department of Applied Linguistics, Львів
Higher, from 2015 to 2019 (3 years 9 months)

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — fluent
• German — average
• Polish — average
• Russian — fluent

Additional information

My name is Vita. I am 21. Currently I am looking for a job in Ivano-Frankivsk because of the change of residence. I have a good experience with English speaking customers due to my current job position of customer support specialist. I also have a good experience in using CRM system (Creatio), Jira and Microsoft Office.
I am a kind of easy-going and accessible person. I also appreciate a team spirit in a company.