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Work experience

Hosting Engineer

from 02.2020 to now (4 years 3 months)
THG Ingenuity/UK2 Group, Львів (IT)

• Responsible for assistance in setup and configuration VPS and dedicated servers for the end customers
• Resolving issues with operating systems and installed software on customers’ servers (primary Linux)
• Resolving issues and providing support in cPanel (WHM) configuration
• Configure DNS zones, SSL certificate installation
• Email troubleshooting
• LAMP servers troubleshooting, resolving issues with MySQL, PHP, Apache configurations, WordPress.
• Troubleshooting hardware, network, hypervisor problems.

Technical Support Tech Lead/Senior System Administrator

from 06.2018 to 05.2020 (1 year 11 months)
Quadrivius business services, Львів (IT)

• Responsible for setup and maintenance server (Windows, Linux) and network (Cisco, CheckPoint) equipment.
• Active Directory management
• Setup and monitoring antivirus products and firewalls (Eset; Eset Remote Administration)
• Setup and maintenance IP telephony system (Mitel), video surveillance.
• Administration of Office 365 and internal software, document management system
• Responsible resolving software and hardware issues on our employees’ PCs.
• Responsible for equipment purchase/ inventory

Backup and Technical Data Protection Engineer

from 06.2017 to 06.2018 (1 year)
Danylo Halytskyi International Airport Lviv, Львів (IT)

•Responsible for setup and creating backups of virtual machines (using Veeam Backup and replication), databases, programs data, network ware.
•Setup and monitoring firewall and antivirus products (Eset Endpoint Security, Eset Remote Agent)
•Creating Active Directory Polices
•Setup and maintenance network and servers monitoring systems (Microtik Dude, Zabbix)
•Creating scripts (PowerShell, Batch, Bash) for software installation, working with data, creating backups.
•Administration of Windows and Linux servers
•Administration of Office 365
•Making documentation for my custom configurations

Technical Support Engineer

from 12.2012 to 06.2017 (4 years 6 months)
Rosan Information Technology, Львів (IT)

•Responsible for diagnostic & resolving software, hardware & and users problems.
•Developing and testing solutions
•Making documentation for our program products
•Taking training sessions of new employees.

Engineer

from 08.2011 to 12.2012 (1 year 4 months)
Boodcomplect, Львів (civil engineering)

Designing civil and industrial buildings, structures
Calculation of the estimate, creating specifications

Education

Lviv Polytechnic National University

Institute of Civil and Environmental Engineering, Львів
Higher, from 2006 to 2011 (5 years 3 months)

Additional education and certificates

Veeam Certified Engineer (VMCE) v9.5

2018

Java course

2018

Language proficiencies

• Ukrainian — fluent
• Russian — advanced
• English — average