Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6440082/

Work experience

Translator

from 05.2024 to now (1 year 11 months)
Freelance, Дистанційно (Освіта, наука)

•Translating a wide range of materials, including documents, marketing content, medical papers, CVs, articles, audiovisual content, mobile apps, websites, and more, across English, Russian, Ukrainian, Polish, and Chinese.
•Proofreading and ensuring the accuracy and relevance of translated materials.
•Adapting content to fit cultural and regional preferences.
•Collaborating with clients to identify their needs and deliver precise, timely translations.
•Working with CAT tools (Wordfast Anywhere, MateCat, SmartCat), audiovisual editors and translation management systems for efficiency and consistency.
•Researching terminology and industry jargon for accuracy.
•Providing interpretation for meetings, workshops, and tours.

Business Support Executive

from 10.2022 to 05.2024 (1 year 8 months)
Symrise AG (UAE), Дубай (Оптова торгівля, дистрибуція, імпорт, експорт)

•Conducted proofreading and editing of translated materials for internal use.
•Managed multiple orders and projects, improving team efficiency by 25%.
•Facilitated communication with international clients and ensured clear communication.
•Ensured accuracy in pricing, customer databases, and business documents.
•Delivered monthly presentations, reports and sales statistics to account managers.

Guest Relations Supervisor

from 08.2021 to 10.2022 (1 year 3 months)
Jumeirah Beach Hotel (UAE), Дубай (Туризм)

Promoted from Guest Relations Officer to Guest Relations Supervisor in June2022.
•Translated hotel policies and developed bilingual materials for guests and staff.
•Mediated conflicts and handled diverse cultural interactions with sensitivity.
•Managed and trained the guest relations team, ensuring adherence to standards.
•Assisted international guests with travel information and verbal translations.
•Coordinated daily tasks and schedules for a team, ensuring efficient operations.
•Daily managed multilingual correspondence, translating emails and calls for smooth operations.
•Arranged reservations and transportation for guests.

English Teacher

from 03.2019 to 08.2020 (1 year 6 months)
Profi Lingua, Варшава (Освіта, наука)

•Created industry-specific glossaries (e.g., business, legal, marketing) for specialized language learning.
•Designed training programs to support students in achieving their personal goals.
•Delivered lectures in English, Chinese, Polish, Russian, and Ukrainian languages.
•Localized teaching materials to reflect cultural differences.
•Proofread and edited student essays for grammatical accuracy and tone.
•Adapted teaching materials across languages, focusing on idioms and regional variations.

Guest Relations Agent

from 01.2018 to 07.2018 (7 months)
Sharq Village & Spa, The Rirz-Carlton, Доха (Готельно-ресторанний бізнес)

•Proofread and edited multilingual marketing materials for consistency.
•Managed multilingual guest communications, translating inquiries and reservations accurately.
•Welcomed guests and assisted with check-in/check-out, ensuring adherence to brand standards.

Education

University of Social Sciences in Warsaw

Cross-cultural communication in business and advertising, Київ
Higher, from 2019 to 2021 (2 years)

Master’s Degree in Cross-cultural communication in business and advertising

Луганський Національний Університет імені Тараса Шевченка

English and Chinese language and literature, Полтава
Higher, from 2016 to 2017 (1 year)

Master’s Degree in Philology (Translation from English and Chinese languages)

Tourism College of ZheJiang (China)

Advanced Training program on Chinese Culture and Language, Київ
Unfinished higher, from 2014 to 2016 (2 years)

Additional education and certificates

Website Localization for Translators

2 months
Certificate

Mobile App Localization for Translators

2 months
Certificate

The Ultimate Project Management PMP Prep Course (35 PDUs) Udemy

2026

Knowledge and skills

• Викладання
• Онлайн-викладання
• Проведення індивідуальних занять
• Викладання для дорослих
• Викладання корпоративної англійської

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Polish — advanced
• Chinese — above average
• Spanish — beginner

Additional information

As a translator and localization specialist with a Master's in Philology and extensive experience, I am fluent in English, Chinese, Polish, Russian, and Ukrainian. I specialize in translating websites, mobile apps, games, social media content, as well as business, audiovisual, educational materials, and literature. Experienced in managing multiple projects, and coordinating teams across different cultures. Proficient in using translation software I deliver high-quality, culturally sensitive translations that meet clients' needs with attention to detail and cultural context.