Resume from June 13, 2024 PRO

Viktoriia

Business, Financial Analyst, Project Manager

Employment:
Full-time, part-time.
Age:
38 years
City of residence:
Other countries
Ready to work:
Remote

Contact information

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Work experience

Junior Project Manager

from 10.2023 to 04.2024 (6 months)
KPMG, Інші країни (Консалтинг, бухгалтерія, аудит)

- Monitored project progress and managed client requests for tax transformation and outsourcing projects.
- Utilized expertise in Jotform, Alteryx, Microsoft Project, Digital Gateway, and DevOps Azure to streamline workflows and ensure efficient project execution.
- Set up and maintained the main project within KPMG's proprietary platform across 13 countries, demonstrating adaptability in an international setting.
- Prioritized client needs and delivered tailored solutions, ensuring stakeholder satisfaction through transparent communication and detailed reporting.
- Committed to continuous learning and professional development, driving innovation and process enhancement.

Salesforce Administrator

from 01.2023 to 03.2023 (2 months)
Blue Road Academy (formerly RefugeeForce), Інші країни (Освіта, наука)

- Configured, customized Salesforce to meet the specific needs of the business.
- Managed Standard and Custom Objects, User Management, Automation
Process, Process builder, Flow and security.
- Managed user setup, profiles, roles, and permissions.
- Created custom reports, dashboards, and workflows to automate business
processes and increase efficiency.

Analytics Manager, Business Control

from 08.2021 to 06.2022 (10 months)
АТ КБ Приватбанк, Дніпро (Фінанси, банки, страхування)

- Implemented cost-saving initiatives, reducing postal expenses for the bank by 15% through financial analysis and supplier negotiations.
- Designed remuneration structures for middle and top management (200 employees), including base salaries and bonuses.
- Developed and managed annual budget plans, monitoring headcount, revenues, and costs, and providing regular performance reports and action plans for deviations.
- Managed relationships with external suppliers for stationery goods, overseeing contracts, costs, and inventory control.

Analytics Manager, Business Analysis

from 07.2019 to 07.2021 (2 years)
АТ КБ Приватбанк, Дніпро (Фінанси, банки, страхування)

- Managed a team of 5 employees, focusing on headcount cost analysis, database standardization, and optimization for HR analytics and organizational efficiency.
- Led a project to migrate employee databases to a new digital platform, enhancing control over headcount and personnel costs.
- Collaborated with IT, HR, and analytical stakeholders, specifying requirements and managing risks. Oversaw testing and cost management, ensuring a successful rollout.
- Developed training materials and user instructions for seamless adoption.

Transformation Lead, Project Management Office

from 03.2014 to 06.2019 (5 years 3 months)
АТ КБ Приватбанк, Дніпро (Фінанси, банки, страхування)

- Leading a team of 5 HR professionals to streamline processes and enhance effectiveness.
- Spearheading a project to centralize and standardize HR processes, leading to reduced headcount costs.
- Digitizing manual HR processes to drive cost reductions and operational efficiency improvements.
- Establishing and enforcing controls to ensure the smooth execution of HR processes.

Team Manager

from 06.2008 to 02.2014 (5 years 8 months)
АТ КБ Приватбанк, Дніпро (Фінанси, банки, страхування)

- Managing a team of 15 people;
- Organization the work of the department “Credit Quality”;
- Consultancy bank customers on consumer loans, car loans and mortgages;
- Optimization and development of business processes.

Call Center Operator

from 10.2006 to 05.2008 (1 year 7 months)
ПриватБанк, Дніпро (Фінанси, банки, страхування)

- Providing solutions to caller problems and complaints.
- Offering personalized service to meet customer needs.
- Consulting bank customers on various financial products.
- Supplying information on bank products/services to generate interest.

Education

ДНУ.

Механіко-математичний ф-т,Математика, Дніпро
Higher, from 2003 to 2008 (4 years 9 months)

Additional education and certificates

Курс SQL SAP IQ

грудень 2018р

Менеджер з персоналу + 1С "Заробітна плата + Кадри", навчальний центр "Атлант"

Липень-вересень 2017 р

Project management

October, 2023

Приватбанк, Школа Бізнес аналізу ІТ

квітень 2021р.

"Бюджетування. Управління за допомогою бюджетів" (Навчальний центр Training )

грудень 2021р.

Дія. Цифрова освіта

1 день
Certificate

Business analysis

2022, 3 month

Prompt Engineering

February 2024

Alteryx

February 2024

Knowledge and skills

Project management Stakeholder Management Work with clients Effective communication Analytical thinking Time management Adaptable Attention to Detail Organizational skills Alteryx Microsoft 365 MS Excel SQL MS Power BI Адміністрування Salesforce

Language proficiencies

  • English — above average
  • Ukrainian — fluent
  • Russian — fluent
  • Swedish — average

Additional information

1) Навички роботи: HTML, CSS, Javascript, SQL.
2) Права категорії В, авто

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