Ihor
Customer service representative, Salesforce, Pardot Admin, 54 000 UAH
- Employment:
- Full-time, part-time.
- Age:
- 35 years
- City of residence:
- Odesa
- Ready to work:
- Odesa, Remote
Contact information
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Education
Odessa National Pedagogical Univerity named after K. D. Ushynsky
Roman-German Philology, Одеса
Higher, from 2004 to 2008 (3 years 8 months)
Bachelor of Arts
Knowledge and skills
Language proficiencies
English — advanced
Additional information
IHOR POPOV
5B, Gagarin plateau, Odessa, Ukraine 65000 |
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Professional Summary
More than 12 years of distinctive involvement across business development, customer
acquisition and support, marketing and project management, brings structured approach and
best sales practices to project. Outstanding experience in leading large multi-disciplined teams
and implementing measurable service improvements ensure that investors and customers will
receive an increasingly efficient, effective and customer focused service.
Skills
Creative problem solver Excellent time management skills
Strong client relations Negotiation expert
Proficient in cash management Effective workflow management
Quick learner Skilled trainer
International sales support English language working proficiency
MS Office proficient Salesforce/Pardot administration
Work History
Salesforce/Pardot Administrator (remote) 02/20 to current
Business Development Representative
IGM Tecnology Corp – Toronto, Canada
• Administration of Company’s Salesforce Leads & Contacts data.
• Creating various Salesforce reports and dashboards.
• Salesforce onboarding and training of new employees.
• Ensuring the prospects’ data is up to date.
• Building email campaigns structure.
• Launching email campaigns and tracking prospects’ activity.
• Following up with warm leads via email and phone calls.
• Booking demos for the sales team.
Sales Development Representative/Executive (Remote) 01/19 to 02/20
SkyStarTrade.com – San Francisco, United States
• Collecting potential prospects’ data using different web channels.
• Contacting potential prospects through cold calls and emails.
• Qualifying leads from marketing campaigns as sales opportunities.
• Presenting the company to potential prospects.
• Identify prospect's needs and suggest appropriate products.
• Build long-term trusting relationships with prospects.
• Proactively seek new business opportunities in the market.
• Developing new market’s opportunities.
• Report to the Sales Manager on sales results.
• Preparing monthly reports.
COO (Sewing Factory) 09/18 to 01/19
Barbatextile.ua – Odessa, Ukraine
• Spearheading strategies to steer the company’s future in a positive direction.
• Working together with key participants to compile the budget.
Monitoring invoices, money handling procedures, accounting and bank processes.
• Delegating responsibilities to ensure staff members grow as capable participants.
Employing various initiatives to coach employees to optimize their capabilities.
Sales Manager 09/18 to 01/19
Platio.uk (Start-up)
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding
their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition
status
Quality Inspector 08/2017 to 09/18
Group of Companies "Imperial" – Odessa, Ukraine
• Discarded and rejected products, materials and equipment that did not meet
specifications.
• Routinely checked measuring equipment to resolve testing problems.
• Ensured that all health and safety guidelines were followed.
• Tested products or subassemblies for functionality or quality.
Department Director 12/2016 to 08/2017
Silpo-Food Ltd – Odessa, Ukraine
• Interviewed job candidates and made staffing decisions.
• Managed staff of 7 sales associates.
• Assigned employees to specific duties to best meet the needs of the store.
• Reordered inventory when it dropped below predetermined levels.
• Instructed staff on appropriately handling difficult and complicated sales.
Self Employed Salesman 12/2008 to 12/2016
Gilyotina Company – Odessa, Ukraine
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