Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/6891999

Language proficiencies

English — fluent

Additional information

Kyle Rosebrook
Lviv, Ukraine
Cell/ Viber/ Telegram:
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

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Skills

Customer Service & Sales

Apply listening skills to identify customer needs, budget and payment
options and to communicate information on pricing, features and benefits
of products and services.

Handled Commercial/Industrial Hydro and Natural Gas accounts,
providing service to a large volume of customers within a fast paced
call centre environment.

Provided meaningful recommendations based on customer specific needs in
a commercial and retail environment.

Created eye catching and interesting in-store displays showcasing products.

Staff Training & Development, Team Leadership & Management

Supervised and managed a team of 6 groundsmen on a solar farm, ensuring all safety procedures were followed during maintenance procedures including changing broken panels, racks and footing deficiencies.

Chosen to represent the International Brotherhood of Electrical Workers
(IBEW) Ottawa 586 during projects collaborating with IBEW 115 in
Cornwall.

Recruited, hired and trained staff for a large scale change over project,
which beat the cost efficiencies and conversion rate of the professional
call centre to which the project had been outsourced in the Montreal region.

Developed a phone sales script outlining ways for staff to build rapport with customers, showcase benefits of services, and expertly negotiate and
explain terms

Chosen to speak at the company conference in Texas on the success of script implementation on sales figures, presenting process and findings to
an audience of 3000 people.

Led Military training in orienteering for unit members


Certifications, Training & Licenses

Security Clearance, Level 1 (Enhanced).
Light Armored Vehicle (L.A.V.) III driver qualified.
Defensive/Offensive driving trained.
Airbrake qualified.
WHIMIS trained.
Diversity trained.
COMMS qualified (521/77 sets).
Dangerous goods qualified.
Fall Prevention trained.
Valid DZ License (Manual Transmission)
Working at heights

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Experience
Praxair
Ottawa, ON
DZ Delivery Driver
Compressed gas delivery
2019-2020

RCH Trucking
Ottawa, ON
DZ Driver
Snow Removal & Gravel
2018-2019

Me2U Microgreens
Ottawa, ON
Owner/ Operator
Vertical Hydroponic Farming
2018 - 2020

Attendant Care
Ottawa, ON
Looked after my terminally ill mother.
2017-2018

Tomlinson I.W.D.
Ottawa, ON
Industrial Vacuum Truck Driver/ Operator
2016 - 2017

Independent Contractor
Stittsville, ON
Carpentry
2015 - 2016

The Hunting & Fishing Store
Stittsville, ON
Sales Representative
2014 - 2015

Black & MacDonald Solar Farm
Smith Falls, ON
H.B White Solar Farm, Alfred, ON
Accon Solar Farm, Brockville, ON
Sr. Groundsman
2011 - 2013

Donnelly Pontiac Buick GMC
Nepean, ON
New/ Used Vehicles Sales
2008

Turnkey Acquisitions/ Rogers Communications
Toronto & London, ON
Independent Sales Agent
2007 - 2008

Attendant Care
Ottawa, ON
Looked after my ill mother.
2006-2007

Bryntech Security Solutions
Ottawa, ON
Manager, Trainer & Technician in Training
2005 – 2006

Excel Telecommunications
Ottawa, ON
Managing/ Senior Sales Representative
2002 - 2005

1st Royal Canadian Regiment (1RCR)
Petawawa, ON
Infantry / LAV III driver
2001 - 2004

Governor General Foot Guards (G.G.F.G.)
Ottawa, ON
Infantry / LAV III driver
1998 - 2001