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Additional information

Kyle Rosebrook
Lviv, Ukraine

Cell/ Viber [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

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Skills
Customer Service & Sales

❖ Apply listening skills to identify customer needs, budget and payment
options and to communicate information on pricing, features and benefits
of products and services.

❖ Handled​ ​Commercial/Industrial Hydro and Natural Gas accounts​,
providing service to a large volume of customers within a fast paced
call centre environment.

❖ Provided meaningful recommendations based on customer specific needs in
a commercial and retail environment.

❖ Created eye catching and interesting in-store displays showcasing products.

Staff Training & Development, Team Leadership & Management

❖ Supervised and managed a team of 6 groundsmen on a solar farm, ensuring
safety procedures were followed during maintenance procedures including
changing broken panels, racks and footing deficiencies.

❖ Chosen to represent the International Brotherhood of Electrical Workers
(IBEW) Ottawa 586 during projects collaborating with IBEW 115 in
Cornwall.

❖ Recruited, hired and trained staff for a large scale change over project,
which beat the cost efficiencies and conversion rate of the professional
call centre to which the project had been outsourced in the Montreal region.

❖ Developed a phone sales script outlining ways for staff to build rapport with
customers, showcase benefits of services, and expertly negotiate and
explain terms

❖ Chosen to speak at the company conference on the success of script
implementation on sales figures, presenting process and findings to
an audience of 3000 people.

❖ Led army training in orienteering for unit members
Skills
CONTD
Certifications, Training & Licenses

❖ Security Clearance, Level 1 (Enhanced).
❖ Light Armored Vehicle (L.A.V.) III driver qualified.
❖ Defensive/Offensive driving trained.
❖ Airbrake qualified.
❖ WHIMIS trained.
❖ Diversity trained.
❖ COMMS qualified (521/77 sets).
❖ Dangerous goods qualified.
❖ Fall Prevention trained.
❖ Valid DZ License (Manual Transmission)
❖ Working at heights

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Praxair
Experience
Ottawa, ON
DZ Delivery Driver
Compressed gas delivery
2019-2020

RCH Trucking
Ottawa, ON
DZ Driver
Snow Removal & Gravel
2018-2019

Me2U Microgreens
Ottawa, ON
Owner/ Operator
Vertical Hydroponic Farming
2018 - 2020

Attendant Care
Ottawa, ON
Looked after my terminally ill mother.
2017-2018

Tomlinson I.W.D.
Ottawa, ON
Industrial Vacuum Truck Driver/ Operator
2016 - 2017

Independent Contractor
Stittsville, ON
Carpentry
2015 - 2016
The Hunting & Fishing Store
Experience
Stittsville, ON
CONTD S​ALES​ R​EPRESENTATIVE
2014 ​- ​2015

Black & MacDonald Solar Farm
Smith Falls, ON
H.B White Solar Farm, ​Alfred, ON
Accon Solar Farm, ​Brockville, ON
S​R​. G​ROUNDSMAN
2011 - 2013

Donnelly Pontiac Buick GMC
Nepean, ON
New/ Used Vehicles Sales
2008

Turnkey Acquisitions/ Rogers Communications
Toronto & London, ON
Independent Sales Agent
2007 - 2008

Attendant Care
Ottawa, ON
Looked after my ill mother.
2006-2007

Bryntech Security Solutions
Ottawa, ON
M​ANAGER​, T​RAINER​ & T​ECHNICIAN​ ​IN​ T​RAINING
2005 – 2006

Excel Telecommunications
Ottawa, ON
M​ANAGING​/ S​ENIOR​ S​ALES​ R​EPRESENTATIVE
2002 - 2005

1​st​ Royal Canadian Regiment (1RCR)
Petawawa, ON
I​NFANTRY​ ​/ LAV III D
​ RIVER
2001 - 2004

t​
Governor General Foot Guards (G.G.F.G.)
Ottawa, ON
I​NFANTRY​ ​/ LAV III ​DRIVER
1998 - 2001

Achieved, Improved, Trained/ Mentored people, Managed, Created, initiative, and originality,Resolved, Volunteered, Influenced, Increased/Decreased, 10%” or Increased number of donors by 15% through new fundraising initiative. Ideas Launched, successfully complete a project. developed, a website you helped design, or an advertising campaign
that you worked on with a team, Revenue/Profit