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Work experience

Logistics & export manager

from 06.2012 to 12.2023 (11 years 6 months)
The National Co, for Trade & Marine-NATRAM, Damietta (Transportation and logistics)

•Plan and implement export strategy and activities consistent with overall aims of the organization.
•Create, monitor and complete shipments on time.
•Prepare and maintain a delivery schedule and communicating to all relevant departments.
•Update supply chain practices for any changes in custom duties or import rules and regulations.
•Ensure the integrity and timely preparation and authorization of Import/Export documentation such as Bills of loading, commercial invoices and Packing lists.
•Opening and developing new business opportunities in existing and new markets.
•Communicate with export related authorities, and customers, in all relevant territories and countries.
•Negotiate contracts for sales and manage renew, review contracts as required to enable effective trading.
•Establishing contacts with customers and distributors in different countries.
•Evaluating and selecting suitable agents to sell and distribute the company products and maintain proper relations with clients and agents.
•Liaising with other departments in order to establish and maintain effective and relevant export activities and support in relation to the organization's sales, purchasing, materials management, production and overall operating functions.

Assistant logistics manager

from 06.2008 to 06.2012 (4 years)
The National Co, for Trade & Marine-NATRAM, Damietta (Transportation and logistics)

•Full coordination and report to MDs related to Logistics operation weekly and monthly report for Logistics, inventory and sales closing report.
•Develop and maintain good working relationships with external agencies and suppliers in order to support the smooth provision of logistics services across the organization.
• Liaise regularly with senior business management in order to understand ongoing business activities and developments and the implications this will have for coordinated logistics provision.
•Prepare management information reports in order to ensure that the management has the relevant information needed to support strategic decision- making.
•Personally resolve critical logistics problems in order to ensure contractual commitments are met and any operational impact is minimized.
•Responsible for multiple customer accounts. It will include the management and improvement of services provided to customers, as well as the development and implementation of 3rd party logistics performance measurements.

Education

Damietta university

Faculty of commerce , accounting, Damietta
Higher, from 2007 to 2013 (6 years)

Knowledge and skills

Language proficiencies

• English — advanced
• Arabic — fluent

Additional information

Mobile: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)

COURSES

Logistics & international trading courses:
•E-Commerce specialist Course, 07/2010, (Research & Commercial Studies Center – Cairo University).
•Export & Import specialist Course, 07/2010, (Research & Commercial Studies Center – Cairo University).
•International Customs clearance specialist course, 11/2013, (World Trade Organization Institute).
•Certified national customs clearance specialist course, 2/11/2014, (Egyptian Customs Authority).
Computer courses:
•ICDL ( American Language center) 01/2012
Language courses:
•English – Upper-Intermediate course, 12/2007, (Axon Global Education Network).
•English – Conversation course 7/2008, (Axon Global Education Network).
•English – listening & speaking course 01/2011, (American Language center).
Marketing courses:
•E-Marketing specialist Course, 07/2010, (Research & Commercial Studies Center – Cairo University).
Soft Skills courses:
•Mini MBA in Leadership 04/2017 ( American University in Cairo )

PERSONAL SKILLS

•Creative team player with leadership capabilities.
•Excellent communication and interpersonal skills to understand the clients' needs and interact with the importers , traders and the senior management personnel
•Self starter, outgoing personality with exceptional selling and negotiating skills to achieve the sales targets ultimately.
•The ability to research and analyze the trends in the market and take appropriate decisions or suggest recommendations.
•Strong presentation skills, positive attitude and ability to work in a target driven environment.
•Result oriented personality with good business acumen, computer literate with excellent time management and organization skills.
•Interactive and fast learner.
•Ability to work under pressure and in all situations.
•Willing to travel overseas.
•Self-motivation, Ambitious, and perfect listening skills.
•Fast response to changes in work environment.
•Strong negotiation skills with an assertive and competitive demeanor.
•Cheerful personality, flexibility, adaptability
•Creative problems solving skills.