Contact information

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Work experience

Call center representative

from 02.2018 to 03.2021 (3 years 1 month)
Delta media, Kyiv (Customer services)

My experience was from a financial marketing company as a call center representative where my job was to pursue new customers to invest their money.
I trained in project and time management with knowledge of costumer relations
Also I worked at CRU restaurant in Bordeaux France and i improved their costumer ratings by 30% on a day to day basis I handled more than 45 inbound calls per day by listening to concerns of costumers and answering their questions

Education

Ontario business school

Business administration, Kyiv
Higher, from 2019 to 2021 (1 year 9 months)

Knowledge and skills