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You can get this candidate's contact information from https://www.work.ua/resumes/7545314

Work experience

Customer support representative/ Sales Agent

from 09.2023 to 04.2024 (7 months)
Posh Paris, Remote Only (Wholesale, distribution, imports, and exports)

In this role I doubled as a customer care representative and a sales agent for the company. I got leads off social media advertising and also people who visited our websites, engaged with the customers and made them comfotable and satisfied with what the company offered. I was also able to show my sales skills by closing sales with these clients thereby generating revenue for my company.
In addition, I came with exceptional customer service skills, great listening and communication skills which i had learned from my previous role.

Customer service representative

from 05.2022 to 08.2023 (1 year 3 months)
TM Express, Remote (Transportation and logistics)

During my time as a customer care representative at this company, I gained valuable experience working with diverse clientele and resolving a wide range of issues efficiently and effectively.
I am proficient in various CRM software systems, which enabled me to streamline customer interactions and enhance overall satisfaction levels. I understood the importance of timely and responsive customer service, and I was committed to delivering exceptional experiences to every customer I interacted with.

Education

Data Analysis

IT, remote
Specialized secondary, from 2023 to 2023 (меньше 1 года)

I had the pleasure of taking a Google Online course on data analysis, where I learned the fundamentals of using data, how to collect data, analyze it, and make decisions that will improve our day-to-day operations. Additionally, I was taught how to use programs like SQL and Spreadsheet.

Language proficiencies

English — fluent