Carlos
Project Manager (Customer service)
- Age:
- 37 years
- City:
- Kyiv
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Nationality: Mexican
[
Date of birth: 14/11/1986
Gender: Male
Email address: [
Email address: [
Website: [
Whatsapp Messenger : [
Facebook : [
Address: Aviakonstructor Igor Sikorsky St, 4B, 04112 Kyiv (Ukraine)
ABOUT ME
I am professional certified Engineer, with experience working in enterprises on Neural to Computer Interfaces, Information Systems, as well as Managment of IT Systems.
EDUCATION
Enterprise Manager Technician
Universidad de Guadalajara [ 17/02/2001 – 18/03/2004 ]
Field(s) of study: Enterprise Managment
Computer Engineer
Universidad de Guadalajara [ 19/04/2004 – 16/08/2008 ]
Field(s) of study:Cybernetics
Final grade : Proffesional Computer Engineer – Level in EQF: EQF level 8
Thesis: A Brain to Computer Interface
Biomedical Engineer
Universidad de Guadalajara [ 19/10/2008 – 16/08/2012 ]
Field(s) of study: Biomedical Cybernetics
Final grade : Proffesional Biomedical Engineer – Level in EQF: EQF level 8
Thesis: A Brain to Internet Interface
TRAININGS
Digital Signals Processing, Neuroinformatics, Neuromarketing, Emerging Technologies, Introduction aux Droits de l’Homme
Cybernetics, Identifying, Monitoring, and Analyzing Risk and Incident Response and Recovery (ISC)² ,
WORK EXPERIENCE
Customer service representative---
Helpware Inc. [ 17/06/2021 – 31/10/2021 ]
City: Kyiv
Country: Ukraine
Handle complaints and responsible for maintaining overall goodwill between organisation and its customers.
Validations Engineer for Critical Systems---
Fresenius Inc.[ 01/05/2010 – 31/12/2012 ]
City: Zapopan, Jalisco
Country: Mexico
Chief of Department of Technical Assistance at National Laboratory of Metrology---
CAST [ 01/05/2012 – 31/12/2015 ]
City: Zapopan, Mexico.
Country: Mexican United States.
Project Engineer for Xbox One Production Planning.---
IBM [ 01/05/2012 – 31/12/2014 ]
City: Miami, Florida
Country: United States of America
Biomedical Engineer for Design of New Patient Simulator Model HAL.---
Scientific Distributor [ 01/05/2010 – 31/12/2012 ]
City: Miami, Florida
Country: United States of America
LANGUAGE SKILLS
Mother tongue(s): Spanish
English
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
DIGITAL SKILLS
Microsoft Office / Google Drive / LinkedIn / Organizational and planning skills / Team-work oriented / Good listener and communicator / Written and Verbal skills / Decision-making / Presenting / Internet user / Creativity / Strategic Planning / Analytical skills / Reliability / Research and analytical skills / Detail-Oriented
/ Critical thinking / Responsibility / Excellent writing and verbal communication skills / Good time management / leadership / positive thinking / Microsoft Teams / Problem-solving / Project management / integrity / innovative / Presentation and negotiation skills / resilient / highly intellectual but continuously improving / Strong Computer Skills / Data analysis / Ability to create plan for and achieve personal and professional goals / Respect the importance of confidentiality as will be dealing with employee and personal details / Self-Discipline / Self control / Emotional Intelligence / Working in International Environment / Commitment to the tasks entrusted / Results Oriented / organizational skills / Willingness to improve personal skills in new technologies / Loyalty and trust
SOCIAL AND POLITICAL ACTIVITIES
Multistakeholder advisory group member at Internet Governance Forum of United Nations
[ Palais des Nations, Geneva, Switzerland, 18/03/2016 – Current ]
Internet Governance Forum https://www.intgovforum.org/
NETWORKS ,MEMBERSHIPS, HONOURS AND AWARDS Internet Society
[ 07/12/2015 – Current ] https://www.isoc.org/
Internet Hall Of Fame
Internet Society
Policy Maker for Internet Governance, 2019, San Jose, Costa Rica.
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