Аліна

Alina Pechonkina
As p ir in g t o b e a s u c c es s f u l p e r s o n , I a lw a y s r e me mb e r
t h a t it is a b o u t h a r d w o r k, p e r s ev e r a n c e , le a r n in g ,
s t u d y in g a n d mo s t o f a ll, lo v in g o f w h a t y o u ar e do in g

Experience

 Assisting 80+ clients of insurance policies conditions monthly
 Selling 10+ types of insurance products
 Cross-departmental cooperation to settle insurance losses
 Providing customer support (phone, mail, in-person)
 Successfully resolving 90% of complaints providing possible solutions
 90% successful negotiating the renewal package with agents, brokers and clients
 Taking part in departmental projects and tasks provided by the management

[open contact info](look above in the "contact info" section)
( Vib er, T eleg ram , Wh at s Ap p )
 Project-assistant in innovative program of index insurance – MeteoZakhyst in
alin a.p ech en kin a20@g m ail.co m
partnership with leading agrochemical company Syngenta – implementing crops
insurance
lin ked in .co m /in /alin a - p ech o n kin a
 Drafting and approval of bilingual (English-Ukrainian) insurance policies
 Negotiating with foreign partners and global reinsurers
 Handling insurance cases of multinational companies’ regional branches:
K yiv
McDonalds, Nestle, Luxoft, Siemens, BIC, etc
 Reporting according to the department's internal requirements
 Following up customer enquiries and feedback with good quality standard

Language
Ukrainian
 Working with primary documents in 1C Accounting
nativ e
 Being responsible for preparing financial reports, such as balance sheets and
Russian
invoices after 1 month of onboarding
fluent

English Education
u p p e r - i n t e r me d i a t e

Polish
basic

 Specializing in International business
 Co-organizing 5+ cases of business-modeling
 Taking part in 8 students’ conferences devoted to international markets issues,
Personal traits global economic, energetic, social and ecological problems, innovation-oriented
development
 adaptable  Published research on "Strategies of growth amid global instability" in Ukrainian
 custo mer-or iented scientific conference journal

 empathet ic
 result- focused  Specializing in International Economics and Management
 non-conf lict ing  First place at the Intercollegiate tournament “Golden equity of Ukraine”, developing
 diligent and organ ized the most successful strategy of enterprise competitive functioning on the world
markets

Skills
Hobby
 Sales and customer service
 1C:Enterprise
 Microsoft Office Software
 CRM system Bitrix 24
 Visual Studio Code