Юлії

Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/8235781

Work experience

Technical writer

from 06.2022 to 02.2023 (8 months)
Фора, ТОВ, Київ (Роздрібна торгівля)

-bringing the existing documentation to the new structure;
-structuring and updating of old documentation;
-creating and regularly updating user instructions;
-cooperation and conducting interviews with the team (developers, QA, business analysts);

Technical writer

from 07.2019 to 03.2022 (2 years 8 months)
TemaBit Fozzy Group, Киев (IT)

- preparation of documentation for users;
- update the documentation after each release of the software;
- cooperation with the team (developers, QA, business analysts);
- posting instructions on wiki pages;
- creation of documentation on work with mobile applications;
- creation of video instructions;

HTML-coder

from 03.2018 to 06.2019 (1 year 3 months)
Freelancer (Інтернет), Киев (IT)

- landing layout;
- search and correction of errors in the code;
- cross-browser, adaptive, rubber layout;
- making changes to existing pages;
- writing simple scripts, using existing ones;

Project Coordinator (Help Desk)

from 10.2013 to 05.2017 (3 years 7 months)
Persha Studia (WARGAMING.NET), Киев (IT)

- SLA compliance for IT department;
- handling Jira tasks;
- IT-policies maintenance and control;
- Active Directory, providing accesses;
- assistance to hardware supply;

1st Line Support Specialist (Help Desk)

from 05.2012 to 03.2013 (10 months)
Pravex Bank, Bank Group INTESA SANPAOLO, Киев (Finance, banking, and insurance)

- support for the project of banking software implementation;
- user technical support;
- tasks registration and distribution to relevant departments;
- consultation on embedded software;

Education

National Pedagogical Dragomanov University

MA in Small Business Management, Киев
Higher, from 2006 to 2011 (5 years)

Additional education and certificates

New Look «NewLook SMM 2.0»

2022, 1,5 месяца

LoftSchool "Web for beginners (Online course)"

Nov 2017 - March 2018

PROMETHEUS Lviv IT School "Basics of Web UI Development (Online course)"

Sep. - Oct.2017

Kursor School "Programming 1C: 8.2"

2014

Knowledge and skills

Language proficiencies

• English — average
• Ukrainian — fluent
• Russian — fluent

Additional information

Interests:
Sport;
Dance;
Tourism;
Photography;
Creating cloth


Personal qualities:
Reliable, sociable, proactive, striving for development and professional growth