Winnington
Customer support representative
- Age:
- 25 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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Romanijska 7,
Nis, Serbia.
[
Customer Support Representative/ English Teacher
[
Meticulous task driven assistant with vast experience in managing client
centric operations. An experienced customer support manager with a
proficient (5 star) level of english and strong customer service skills.
WORK EXPERIENCE SKILLS
Executive Assistant -Customer Support
Save N Shop Supermarket
-Negotiation
07/2020 - 09/2020
-Lead Qualification
Achievements/Tasks
-Administration
-Emails and chat tech support Customer relationship management
-Team work
-Implemented new sales strategies and funds management
- Problem Solving
-Customer relationship management
-Time management
Customer Support Representative -Multitasking
Agile Consulting
-Relationship Building.
06/2021 - 11/2021 Ukraine
Outsourcing and Recruiting Company -CRM -Excel -Ms Word
Achievements/Tasks -Slack -Adobe Acrobat
-Customer Support
-Demo calls
INTERESTS
-Account Management -Reading
-Addressing Customer’s queries -Writing
-Sports
Customer Success Manager (Remote) -Teaching
Pediatric and Adolescents Dentistry of Wyckoff
-Music
02/2022 - 08/2022 New York,United States
Dental Clinic
Achievements/ Tasks
-Inbound and outbound calls with patients LANGUAGES
-Scheduling appointments and appointments verification
-Verification of patients insurance ENGLISH (Native or Bilingual
-Processing bills, invoices, and patient payments. Proficiency)
-Maintaining confidentiality of all patient records.
CERTIFICATIONS AND COURSES EXTRACURRICULARS
TEFL (12/2021 - 12/2021)
- LTS (Leadership training
Certified Remote ESL Tutor
services)
-Guides (Girl scout)
EDUCATION
-School debate team
General Medicine — MBBS
University of Nis Faculty of Medicine
-Creative writing team for the
Serbia school magazine.
10/2023-Present
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