Тетяна

Phone Email Location
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Lviv, Ukraine
[open contact info](look above in the "contact info" section)
Krakow, Poland

TETIANA STARYK, 27
Customer Support and Sales Manager with 3 years
experience (B2C and B2B).

Day shifts and remote work are preferable

LANGUAGE

UKRAINIAN NATIVE ENGLISH С1

WORK EXPERIENCE
2020 CUSTOMER SERVICE MANAGER
FEB, 2023 3HLinen, US (remoted)
Skills
2019 TEACHER
Communication Skills
2020 American English School, Lviv, UA
Responsibility
Flexibility
Fast typing 2018 TEACHER
Time-management 2019 English Studio, Bila Tserkva, UA
Good Sales Skills
Creativity Responsibilities
Open to suggestions & - Communication with clients via emails, live chat,
recommendations over the phone (B2C and B2B)
- Analysing customers data, determination of
Acquainted with clients' needs
Jira (Atlassian) - Consulting about the product, preparing the
Confluence (Atlassian)
quote
HubSpot CRM platform
- Creating Purchase orders
Shopify (E-commerce
platform)
- Interpreting data from a client to the production
Aircall team
B2C and B2B
Selling platforms as Etsy
and Amazon Education
BACHELOR'S DEGREE IN ENGLISH TRANSLATION

Hobbies
Kyiv National Linguistics University (2013-2016)
Singing, Travelling, Photography, Bila Tserkva National Agrarian University (2017-
Playing Volleyball 2019)