Vlad

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/8913632

Work experience

Technical Support Engineer/Test Engineer

from 05.2021 to now (3 years)
Gemicle, Vinnytsia (IT)

Technical Support Engineer L2/Test Engineer(07.2023-now)
Responsibilities:
- Web testing(functional, usability, localization, retesting)
- Identifying bugs and documenting bug reports, collaborating with developers to fix identified problems
- Training technical support level 1, improving their skills and knowledge
- Testing hardware and software of the system
- Provide advanced assistance in resolving technical issues that cannot be resolved at level 1.
- Writing documentation (instructions and explanations) for level 1 technical support

Technical Support Engineer(2021-2023)
Responsibilities:
- Analysis of software and hardware of the system, research of their work, detection of errors, formation of the task to the developer
- Monitoring of automated passenger counters systems and photo-video fixation systems.
- Resolving issues concerning devices problems
- Responding to tasks from the manager to configure system or troubleshoot.

I have experience in using Raspberry pi and Arduino.
Also, I was trainer in robotics courses for children.

Тренер з робототехніки

from 09.2018 to 06.2020 (1 year 9 months)
Дивосвіт, Вінниця (Освіта, наука)

Education

ВНТУ

ФКСА 126 Інформаційні системи та технології (Магістр), Вінниця
Higher, from 2020 to 2022 (2 years)

ВНТУ

ФКСА 122 Інформаційно-комунікаційні технології та комп'ютерні науки (Бакалавр), Вінниця
Higher, from 2016 to 2020 (4 years)

Additional education and certificates

Qatestlab «The Fundamentals of Software Testing»

2022, 1 місяць

Prometheus Англійська для початківців. Elementary level (A1-A2)

2021

Prometheus Основи WEB UI розробки

2022, 1 місяць

Prometheus Основи тестування програмного забезпечення

2022, 1 місяць

Knowledge and skills

Language proficiencies

• English — above average
• Ukrainian — fluent

Additional information

Останні виконані тестові завдання(bug reports, requirements testing, test cases, test plan, cypress e2e practical task).
https://drive.google.com/drive/folders/1Ddp10iTwnQ09EfgmfEHIfyLNcHd9HLvg?usp=sharing