Contact information

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Work experience

Customer service representative

from 10.2021 to 02.2022 (4 months)
Light designs, Zaporizhzhia (Design)

I worked as a customer support representative in Light designs, I related with clients from different works of life, putting them through on the services which we offered. I made not less then 50 calls in a day, listening carefully to all their needs and requests and helped them make the right choices that suited their needs. I also related with clients through emails and answered every question as soon as I received them and gave them clarity where necessary. I was able to sort out already existing orders and created new orders for new clients everyday and ensured my clients got the maximum satisfaction they could get from our services which made them happy and because of how good we were, a lot of them referred us to their friends. I was able to hit and surpass my target for every month which made the company grow even more.

Sales Manager

from 07.2019 to 08.2021 (2 years 1 month)
Max logistics, Інші країни (Auto business and auto service)

I worked as a sales manager in Max logistics, I worked with the CRM system, generating leads, creating quotes and converting quotes to orders for the company. I identified potential leads and made new orders on a daily basis. I made not less than 70 calls everyday, relating with clients who were in need of transporting their vehicles through different means, I found drivers just in time for every one of my clients and because of how reliable we were, we had a good number of returning customers. I brought in even the most difficult clients and was able to work successfully with them. I with the help of my team, was able to hit and surpass my target for each month which added significant growth to the company.

Education

Zaporizhzhia State medical university

Medicine, Zaporizhzhia
Unfinished higher, from 2021 to 2026 (5 years)

Knowledge and skills

Language proficiencies

English — fluent