Valeriia

Sales Manager, BDM, 35 000 UAH

Employment:: Full-time.
Age:: 23 years
City:: Other countries

Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/9070553

Work experience

Business Development manager

from 03.2023 to now (1 year 3 months)
Zelh., Львів (IT)

IT company specializing in outstaffing and outsourcing solutions.

Main responsibilities:
- Proactively identifying and reaching out to potential clients through various channels, including cold calls(VoIP), emails, LinkedIn,LinkedIn Sales Navigator, Snov.io, Crunchbase, and Upwork.
- Utilizing CRM, Excel, and Trello to streamline lead management.
- Creating effective email sequencing, LinkedIn connecting messages, and identifying ICP.
- Handling reporting to track progress.

B2C Sales Manager (Middle)

from 09.2021 to 12.2022 (1 year 3 months)
Govitall, Львів (IT)

Mental health platform "Calmerry". US/UK market.

Main responsibilities:
- Chat interactions, follow-up calls, and emails.
- Going in-depth to understand clients' goals and challenges, providing personalized guidance, and effectively leading them to purchase subscriptions.
- Assisting clients with technical issues to ensure a seamless experience.
- Utilizing various tools including Intercom, CRM, Hurma, Hubspot, and Excel.
- Participating in outreach to expand the customer base and drive business growth.

Customer service manager

from 08.2020 to 04.2021 (8 months)
Ecobud, Львів (Будівництво, архітектура, дизайн інтер'єру)

Sales of facade decor and decorative plasters.

Main responsibilities:
- Active search for potential customers via different platforms and calls, contributing to expanding the customer base and increasing sales opportunities.
- Utilized Bitrix24/Excel for tracking leads and creation of reports.

Agent providing organization of air transportation services

from 10.2019 to 08.2020 (10 months)
ТОВ "Ранвей Україна", Львів (Транспорт, логістика)

Managed customer support operations, providing consultations via phone in English to address customer inquiries and concerns.

Main responsibilities:
- Providing detailed information about company policies and services to customers.
- Resolving customer issues.
- Assisting clients with troubleshooting steps.
- Booking tickets.
- Providing comprehensive guidance through the company website, ensuring seamless navigation and user support.

Education

Львівський національний університет ім.І.Франка

Географічний , туризм, Львів
Higher, from 2018 to 2022 (4 years)

Additional education and certificates

Language Step (мовні курси)

(2014-2018, 4 роки)

Knowledge and skills

Активний продаж Комунікабельність Робота із запереченнями Ведення CRM MS Excel MS Outlook MS Office User Bitrix24 Intercom HubSpot IP-телефонія Холодний продаж Знання технік продажу Ведення звітності MS PowerPoint Canva Продаж IT-продуктів Knowledge of SDLC Пошук нових клієнтів MS Teams MS Word Google Meet Проведення зустрічей в Zoom Переклад текстів Технічний переклад Складання ICP Email Sequences Scripting Пошук клієнтів на Upwork Пошук клієнтів на LinkedIn Crunchbase Transactions guidance

Language proficiencies

English — advanced
Ukrainian — fluent

Additional information

Працюю на фрілансі перекладачем з англійської з 2019 року - дотепер. У вільний від основної роботи час.