Resume from March 6, 2024

Asif

Customer service manager (Chat, email)

Employment:
Full-time.
Age:
25 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Customer support representative

from 09.2022 to 03.2024 (1 year 6 months)
PIN-UP, Kyiv (IT)

Handling customer inquiries via chat, and giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.

Knowledge and skills

Attentiveness Handling objections Management of CRM Active sales Communicability

Language proficiencies

English — fluent

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