Ангеліна

Angelina Pomazunovska
PR Manager

Profile

I'm an experienced operations manager with more than five
years of maintaining daily operations and performance
management ensuring a company's success.

All my previous work experience was closely related to the
marketing and communication field, and now I would like to
focus on the communication part of it. I believe that my skills,
creative thinking mindset together with strong management
abilities will help me and my team achieve excellent results.

Details and contacts
Employment History Kyiv,
Ukraine
PR & Partnership Manager at Profit Whales, USA [open contact info](look above in the "contact info" section)
Sep 2022 - Nov 2022
[open contact info](look above in the "contact info" section)
Responsibilities Instagram
Research and outreach to potential partners as well as
supporting existing partnerships; Nationality

Ukrainian
Research and outreach to relevant online media, submitting
articles created in collaboration with marketing team;
Skills
Press releases creation and publishing; Communication

Creation of a brand communication strategy in collaboration with Leadership
a marketing team;
Adaptability
Organization of partnership activities such as guest post and
Conflict Management
newsletter swaps, podcast and webinar participation for
company’s CEO; Interpersonal skills

Managing content creation for media and partners’ Creative thinking
collaborations, overviewing the progress of activities;
Quick learning
Data management, reports creation and analysis.
Languages
Tool Stack English - upper intermediate
MS Office/ Jira/ Slack/ Google Services
Italian - beginner

Ukrainian - native speaker
Operations Manager, Head of Ukrainian business unit
at NeoTax LLC., Prague
Feb 2021 - Aug 2022

Responsibilities
Research and development of the company's market positioning for
tax consultations both in B2B and B2C segments;
Creation of a go-to-market strategy for tax services for the Ukrainian
market;

Ensuring that customer services, marketing operations, and overall
financial performance are carried on in an appropriate, cost-effective
way;

Creating and maintaining project documentation, providing the
team with guidelines and workflow optimisation;

Content creation for customer-facing materials, including
documents, website pages, social networks, etc.;

Research and engagement of new Partners in outbound nurturing,
as well as supporting existing partnerships;

Marketing vendor management;

Overviewing and participating in customer support and training
new team members.

Tool Stack
MS Office/ Custom CRM/ Jira/ Google Services/ Metabase
Dashboards

Restaurant Operations manager at Karmazina PE,
Kharkiv
May 2018 – September 2019

Responsibilities
Supervising all restaurant activities and ensuring compliance with
all company standards to increase effectiveness and sales,

Various financial and operations report creation,

Purchase of materials, inventory planning, and overseeing
warehouse efficiency,

Hiring and training new employees on any level of organization, as
well as terminating workers who are consistently underperforming
or disruptive,

Examining financial data and using it to improve overall profitability,

Performing quality controls and monitoring employees' KPIs,

Enhancing customer service and constantly getting feedback
directly from clients on the service and food quality,

Finding and coordinating teams of designers, constructors, and
suppliers to launch a new restaurant.

Tool Stack
MS Office/ CRM/ Storehouse/ Cash register
Education
National Academy of the National Guard of Ukraine,
Kharkiv – Bachelor
Operations Management of Food Supplies and Restaurant Business
September 2007 – May 2011

Courses
Basics of Project Management, Genius Space
Academy
May 2022 - Currently

Creating Standards for Restaurants, Alexandr Musatov
June 2017 - July 2017