Ира

Tomina Ira
Age: 26 years old
City: Kharkiv

Contact Information
Address: Kharkiv, 38a Valentynivska Str.
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)

Work experience

• "VF CONSULTING SERVICES" LLC (ТОВ “ВІ ЕФ КОНСАЛТІНГ СЕРВІСИЗ”), Kharkiv
Information Manager from 04.2019 to 2023 (3 years 9 months)
My responsibilities at this position:
Acceptance of documents for Schengen and national visas, data validation, customer
consultation, ensuring fast and high-quality service, work with biometric data, sale of additional
services, trainee training.

• Mamyn Dom (Retail trade), Kharkiv
Seller-consultant from 12.2018 to 02.2019 (2 months)
My responsibilities in this position:
Sale of goods for children and future parents, consultations, conducting audits.

• Bank call center operator, Kharkiv
from 05.2017 to 09.2017 (4 months)
My responsibilities in this position:
Receiving incoming calls, consulting on banking products and services, carrying out a number
of operations: card blocking, balance check, etc.

• Food store, Chutove (Retail)
Cashier from 06.2014 to 08.2014 (2 months)
My responsibilities in this position:
Cash settlement of store buyers, control of correct weighing and labeling of goods, observing
cash discipline.
 Education
National Aerospace University "Kharkiv Aviation Institute"
Master's degree in applied mathematics. Faculty of Aircraft Control Systems.
Technical education in mathematics and programming.
During training, we mastered the theoretical and practical foundations of mathematical
modeling of physical, natural, medical, chemical, biological processes, high-level programming
languages, visual programming, management of computer networks and system administration,
operating systems, applied and specialized programs.

Professional skills:
Resolve conflict situations,plan and optimally organize the work process, make decisions
and be responsible for their results independently,to think critically, developed skills of patience and
flexibility, which must be demonstrated when communicating with people.

Other skills:
Confident PC user (Word, Excel, Outlook)
Level of digital literacy : High C1(Test results in Digigram
https://osvita.diia.gov.ua/uploads/certificate/20230118/X059Y8HIzXgYldxEFvXhRR8uP9Mf
7okR-1674052927.pdf?v=1674056717 )

Language knowledge
English - А2. Elementary
Ukrainian -fluently
Russian -fluently