Марія

CV

Kravchunovskaya Mariia

Personal information :
Date of birth: 25 July 1994
Phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)
Personal qualities: Responsibility, honesty, punctuality, discipline, willingness to learn and
new knowledge.
I don't have bad habits, leading a healthy and active lifestyle.
Proficiency in languages: Ukrainian - Native, English ─ Intermediate, Russian ─ Proficiency
Computer knowledge: Confident user of MAC / MS Office programs (Excel, PowerPoint,
Word)
Work with : Slack, Wati, Front, Google Suite, Stripo, CRM and Bitrix 24

system, Notion, Trello, Pipedrive.

Education:

1. Higher Education (2012 - 2017)
Vasyl' Stus Donetsk National University
Economics and Law Faculty.
Specialty: Jurisprudence.

Work experience :

1. Period of work: July, 2023 to December 2024 (6 month)
Position : Account Manager in the Customer Care Department in MoodUa
Job responsibilities :
● Сomplete cycle of selection of corporate gifts according to the company's request
● Customer consultation and support in the messenger
● Communication with contractors
● Miscalculation of orders
● Entering data into the CRM system
● Presentation of products online or in the office
● Creating technical specifications for designers
● Finding the best ways to solve customer requests
Creating a creative concept of gifts for companies
● Control of all order cycles

2. Period of work: May, 2022 to January 31, 2023 (8 month)
Position : Recruitment Consultant and Growth Associate at an American
startup.
Job responsibilities:
● The main task is to find sailors who meet certain criteria by using a variety of
resources and update their information and profiles in Seafair’s system.
● Provide excellent customer service by handling seafarer’s applications and questions
with speed and professional.
● Experience with marketing software such as Front
● Manage and perform daily administrative tasks to ensure the smooth operations of the
growth department.
● Process applications to provide complete and up-to-date information to the operations
team.
● Highlight top profiles to be prioritized and pushed to shipping companies.
● Constantly find new ways to automate and innovate on our existing processes.
● Forming tables with great candidates in Excel
● Email templates in Stripo

3. Period of work: April, 2021 to March 31, 2022 (11 month)
Position : Office Manager/ Assistant Head of Alpaca Expo Group
Company
Job responsibilities:
● Receiving and coordinating calls, conducting business correspondence;
● Forming reports on the company's expenses in Excel, payment reports
● Uploading and processing photo stands on the portal
● Entering new employees into the portal, creating a corporate signature, creating
e-mail
● Creating V-Cards (QR codes) for employees
● Organization and formation of the schedule of interviews, meeting with clients;
● Keeping the life of the office - ordering water, household goods, office supplies,
control of order;
● Search for corporate gifts.
● Accounting for visits by employees, control of access to the office;
● Coordinating the work of sysadmins.
● Registration of incoming and outgoing documents, sending letters.
● Fulfillment of orders of the head.
 4. Period of work: : September 28, 2020 to March 31, 2021 (6 month)

Position : Office Manager/Assistant Manager at Zwolski & Partners, LuxLex.

Job Responsibilities :
● Maintaining clients in the CRM and Bitrix 24 system : recording clients in the
company calendar, making appointments with the lawyer.
● Monitoring the quality of services provided.
● Preparing a package of documents and contracts.
● Control over the tasks assigned to employees, control of payment deadlines.
● Reporting to the head of the work done.
● Performance of organizational and economic duties.
● Implementation of tasks and instructions to the manager.
● Support of vital functions of the office.
● Control over the work of employees.

5. Period of work: From 15 May 2017 to 25 August 2019. (2 years 3 month)
Position: Project Organizer / Assistant Director Public Organization "Institute
Republic"
Job responsibilities:
● Management and organization of workflow within the project.
● Took part in organizing student debates.
● Took part in organizing events together with NDI partners.
● Organization of an excursion to the Verkhovna Rada of Ukraine.
● Interaction with project partners: correspondence, reporting, organization of meetings.

6. Period of work: From 6 March 2016 to 6 August 2016. (5 month)
Position: Intern in NATO Liason Office Kyiv Ukraine, Professional Development
Program.
Job responsibilities:
● The main work is the administrative support of the team in the coordination and
supervision of the English language courses.
● Working with the Taras Shevchenko University.
● Assistant director of the Educational - Scientific Center ІPO in KNU named
T. Shevchenko - Irina Drozd.
Technical support for preparation of methodological developments for printing; -
Attendance statistics.
Formation of groups by levels.
Collecting information about teachers.

7. Period of work: From 20 August 2015 to 20 January 2016. (5 month)
Position: Assistant to the head of the Ukrainian Legal Company
"Justice".
 Job responsibilities:

- Search for the necessary solutions (court decisions).
- Submission of documents to services.
- Communication with customers.

Trainings English language. :

● World Center 2012-2014.
● Green Forest - 2014 -2015.
● Wow Effect from 10 Sept 2015 - 20 Dec 2015.

I will be very glad to have the opportunity to become a professional in your team and will do
my best to justify your trust!

Best regards, Maria Olegovna.