Oleksandr

Oleksandr
Ozeryanskyi
Customer Support Specialist

SUMMARY EDUCATION
National University of "Kyiv-Mohyla
Results-oriented student with basic Academy
experience in customer support Bachelor's degree
Economics
service looking for personal
(2021-present)
development and challenging work.

HARD SKILLS WORK EXPERIENCE
Fluent in Ukrainian
English upper-intermediate
Leader of forum support team
Russian advanced (trying to forget)
Basic skills in Adobe Photoshop, CRMPRP.SU 10.09.2020-11.10.2020

Premier. Midjourney, Dall-E AI. Created and organized the entire
Also in Office365 (Word, Excel, forum grid from scratch on the
Outlook etc.) xenforu platform.
Assembled and handled a team of
moderators.

SOFT SKILLS Forum support specialist
Gambit-RP 20.02.2019 - 1.03-2020
Troubleshooting
Implemented new rules of
Time management
communication with clients that
Growth Mindset
increased customer effort score,
Openness to Feedback
avarage resolution and response
Emotional Intelligence
time.

CONTACTS

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section) @L1137