Олександра

Customer support representative, 55 000 UAH

Employment type:
full-time
Age:
23 years
City of residence:
Mohyliv-Podilskyi
Ready to work:
Remote

Contact information

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Work experience

Customer support representative

from 10.2022 to 04.2026 (3 years 7 months)
Alps2Alps, Дистанційно (Транспорт, логістика)

•Handled high-volume calls, chats, and emails.
•Maintained detailed knowledge of company products and services to provide accurate information to customers.
•Dealt with customer feedback, concerns, and complaints.
•Assisted customers with finding suitable products or services.

Вчитель англійської

from 10.2020 to 11.2022 (2 years 2 months)
English club (Освіта, наука)

Education

Skhidnoukrayinsʹkyy Natsionalʹnyy Universytet Imeni Volodymyra Dalya

International Relationships, Сіверськодонецьк
Unfinished higher, from 2020 to 2022 (2 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

  • Комунікабельність
  • Ability to work in multitasking mode
  • Customer orientation
  • Deal support
  • Freshdesk
  • Fast typing
  • Empathic

Language proficiencies

  • English — advanced
  • Ukrainian — fluent

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