Георгій

GHEORGHE CHIBAC
28887, Omegna Italy ◆ [open contact info](look above in the "contact info" section) ◆ [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Customer Service Representative bringing top-notch skills in oral and written communication, active
listening and analytical problem-solving skills. Enhances customer experiences by employing service-
oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging
delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in
meeting daily business and customer needs.
Skilled Production Worker with experience in warehouse and manufacturing environments. Focused on
being productive and safety-minded at all times.

SKILLS
Driving and Transportation Inputting Claims
Schedule Management Effective Written and Verbal Communication
Safety Standards Cash Register Operations
Safe Driving Techniques Call Centers
Customer Service Customer Order Management

WORK HISTORY
Driver
Omegna
Cargo transportation between Italy, Romania and Ukraine
Human translation Italy – Ukraine
Handle customer calls
Handling transactions
Organisation of Delivery service
Estimate of transportation costs
Assessment of the value of cargo and compensation

Machine Operator, 05/2022 - Current
Aquila S.L.R. – Paruzzaro
Performed general equipment maintenance and repair to minimize downtime.
Set up and ran machinery to produce exceptional products for industrial needs.
Assessed equipment after each production run and performed preventive maintenance to keep
machines running smoothly.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
 Inspected products and machines to maintain quality and efficiency.

Customer Service Specialist, 05/2017 - 12/2019
Epicentr
Maintain up to date knowledge of products and services
Handled customer calls and responded to queries about services, product malfunction
Worked to address all customers concerns in a timely and effective manner
Developed successful tactics to sell products and services to the customer
Worked to understand needs of each customer

Sale Representative, 06/2013 - 04/2017
Greeted customer in a friendly and helpful manner
Provided high quality of costumer service to costumer
Handle sales transactions and returns in a timely manner
Answering all questions regarding products and promotions
Aimed to keep customer satisfied

EDUCATION
Bachelor/Master
Bukovinian State Finance University - Chernivtsi

LANGUAGES
English Russian

Advanced (C1) Bilingual or Proficient (C2)
Romanian Ukrainian

Bilingual or Proficient (C2) Bilingual or Proficient (C2)
Italian

Elementary (A2)