Дарина

DARYNA
KLOS
PROFESSIONAL SUMMARY CONTACT
For 7 years I have been working in the field of communication with people. Ukraine, Lviv,
During the last year I have been gained experience in IT as an [open contact info](look above in the "contact info" section)
Account/Project Manager. I am friendly, like to work in team and stress- dar [open contact info](look above in the "contact info" section)
resistant.

ADDITIONAL-INFO
EXPERIENCE
Linkedin: https://www.linke
Integrio Systems, Lviv, Dec 2021 - Current din.com/ in/dar yna-
Account/Project Manager klos-539940209/
- Communication with the foreign customers/stakeholders/subcontractors
(Canada, USA, India)
SKILLS
- Coordinating and designating work tasks among team members
- Managing tasks and planning sprints in Jira/Trello - GOOD COMMAND OF
- Preparing monthly reports for invoices
PROJECT MANAGEMENT
- Support and onboarding of new employees
FRAMEWORKS (AGILE)
- TOOLS: JIRA, TRELLO
Visa service, Lviv, Jul 2020 - Dec 2021
- UNDERSTANDING THE SDLC
Account Manager
SPECIFICS
- Communication with the customers - KNOWLEDGE OF PROJECT
- Preparing documents for visa application (Polish working long-term, Czech DOCUMENTATION (SCOPE OF
short/long-term visas) WORK, ESTIMATION OF THE
- Support the customers after visa application PROJECT)
- TEAMWORK
Tour Collection Travel Agency, Lviv, Jul 2016 - Mar 2020
- COMMUNICATION
Event Manager
- Communication with tour-leaders, guides (Turkish groups) in English
- Organization of different events/cultural programs/dinners
- Reser vation hotels, buses
- Solving different kinds of problems

Your Country. Work abroad, Lviv, Jun 2019 - Oct 2019
Sales Manager
- Processing the application from the site, entering the client's data into the
CRM system
- Communication with the client via telephone or one to one in the office
(clarification of the client's skills and wishes, job selection, entering the
detailed client's data into the CRM system)
- Receiving documents and payment for ser vices
- Client transfer to the Account Manager for further support

Hotel “Dniester”, Lviv, May 2015 - Feb 2016
Administrator
- Check-in/check-out procedure
- Responsibility for payment and box office
- Help and consultation of guests
- Conflict resolution

EDUCATION
Februar y 2022
 Project Management in IT
Laba Business-school, Lviv

March 2020
The Fundamentals of software testing
Foundation software testing
QA School, Lviv

Februar y 2016
Master of Hotel&Restaurant Business
Hotel&Restaurant Business
Lviv Commercial Academy, Lviv

LANGUAGES

English Ukrainian
Conversational Native

INTEGRIO SYSTEMS PROJECTS
1. Boxx/AXA Mobile Insurance. (Mobile application)
Team members: PM, Flutter Developer, QA, UI/UX designer
Communication with client side: CTO, PM, UI/UX designer, QA
2. Structure IT (Desktop application, Website)
Team members: BA, PM, 4 Developers, QA, UI/UX designer
Communication with client side: Stakeholder
3. Interwest Development (Website)
Team members: PM, 3 Developers, QA, UI/UX designer, Marketing
Communication with client side: Stakeholder