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Customer support representative
- Employment:
- Full-time, part-time.
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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Work experience
Customer service representative
from 11.2023 to 12.2023
(1 month)
Voro motors, Remote (Auto business and auto service)
- Provided exceptional customer service to clients of a leading scooter company, both pre- and post-sales, through various channels such as phone, email and live chat.
- Assisted customers with product inquiries, technical support, order processing, and warranty claims.
- Effectively utilized Shopify to manage orders, inventory, and customer information.
- Utilized dial pad systems to handle and route incoming calls efficiently.
- Acted as a liaison between customers and the product development team, providing valuable feedback.
Private English tutor
from 12.2021 to 01.2022
(1 month)
private company, Zaporizhzhia (Individuals)
Customer service representative
from 12.2020 to 10.2021
(10 months)
elmani couture (Design)
Additional education and certificates
High School
2019, 6 years
Knowledge and skills
Language proficiencies
English — fluent
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