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Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9624661

Education

Lviv Polytechnic National University

Telecommunications and Radio Engineering
Unfinished higher, from 2022 to 2026 (4 years)

Knowledge and skills

Language proficiencies

English — average

Additional information

I am applying for a position as a technical support specialist without prior commercial work experience. I possess excellent communication and interpersonal skills that will enable me to interact with clients and solve their problems quickly and efficiently. Additionally, I learn quickly and am willing to learn new technologies and tools to improve my skills.A strong computer background will allow me to effectively perform my job.

I am ready to work at any time of the day.

Strong CS base, fast typing on the keyboard , С/C++ Programmong langueges base.
Handling complaints: Regardless of the client's aggressive attitude, I am able to receive and analyze the complaint, and by interacting with the client, find and confirm a solution.



Communication skills: I have good communication skills that help me communicate effectively and professionally with other people.



Empathy: I am able to put myself in the client's shoes, which helps me understand their needs and provide them with the necessary assistance.



Problem-solving: My ability to analyze and solve problems helps me find effective solutions for clients.

Non-commercial work experience in a related field:

Managing an online store. My main focus was on maintaining constant communication with customers. I believe that quality service is a key factor in the success of any business, so I always tried to provide the best assistance to customers, regardless of their inquiry, behavior, etc.