Olha

Olha Marko
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Project Manager
Seasoned Project Manager with over 5 years experience in managing on-site and remote
multi-disciplinary teams. Extensive background driving negotiations and building strong relationships
with stakeholders. Proven record of process improvement, operational excellence and effectiveness,
designing business processes utilizing agile methodologies, optimizing resources, effort, and energy,
streamlining business operations, reducing costs and creating highly engaged and performing teams.

CORE COMPETENCIES

● On-Site and Remote Team Leadership
● Project and Operational Management
● Project Planning and Scheduling
● Process Redesign and Improvement
● Risk and Quality Management
● Data Analysis

EXPERIENCE

HebronSoft

Jan 2022 – Present, Project Manager
Manage several fixed-priced projects and one internal project with cross-functional teams. Project
planning and backlog management. Prioritize work items into milestones and deliveries. Report on
team’s progress. Conduct interviews to validate soft skills for the new candidates across the
organization. Onboard and coach team members. Develop collaborative work culture through reliable
trusting relationships with team members.

● Took over a project in post-release development phase from my predecessor
● Managed the development of several projects from the initial stages to successful delivery
and closure
● Organize and configuration workflows
● Maintenance project documentation

May 2022 – Present, ISO-27001 Compliance Coordinator
Plan and organize external audit, define ISMS scope based on the audit report, author tailored
policies to achieve security baseline, and coordinate the development of ISMS across the
organization.
 ● Authored several security policies guidelines

Veeva Systems

Nov 2020 – Dec 2021, Lead Base Data Link for Therapeutic Areas
Lead a team of fully-remote freelance web-researchers and developers. Project planning & backlog
management. Conduct interviews for new candidates. Onboard, coach and supervise team members.
Improve processes in the team. Report on team’s progress. Organize team activities and otherwise
build and maintain a collaborative environment.

● Managed a few software development projects simultaneously
● Drived customer relationship: day-to-day communication, engagement development, project
negotiations, etc.
● Grown the team from 12 to 50+
● Achieved less than 2% reported data error rate (among the highest across all teams)
● Reduced the average cost of delivered data by 32% from increased team productivity and
lowered error rate
● Develop and implement new processes for training, onboarding and probation
● Attained 98% direct report satisfaction (according to the internal anonymous survey)

May 2018 – Nov 2020, Data Analyst, Oncology Link
Identify oncology key opinion leaders and scientific experts in the APAC healthcare sector.
Responsible for the quality of the data reported by the team. Onboard and train new team members.

● Reached 0% reported data error rate in the APAC region

Jan 2018 – May 2018, Compliance Data Analyst
Analyze external data source usage restrictions for commercial applications across US and EU
regions.

Dec 2016 – Dec 2017, Event Data Capture Specialist
Build and maintain a global medical events database.

Hasko Trading inc.

Jun 2015 – Dec 2016, Project Manager / Account Manager
Manage three cross-functional teams or 20+ fully remote freelance content managers.
Identify client needs, create project requirements, plan project execution, coordinate and supervise
day-to-day workflow of production teams.

● Supported the company growth from its creating to selling 2.5k products in stores across 8
online platforms, reaching $2M profit turnover in one year
● Single-handedly interviewed and hired all team members
● Developed all documentation on onboarding, training, and day-to-day work processes

Qforma

Dec 2013 – Jun 2015, Mentor
Communicate with the client to determine requirements. Hire and train web researchers to fulfill the
demands of the project. Create development plans and documentation to train new hires. Lead 15
specialists on-site, plan and coordinate task execution. Verify and validate the deliverables to ensure
excellent quality and client satisfaction.

● Successfully closed four short-term projects on time, on budget, to the satisfaction of the
client
SkilaMederi

Feb 2013 – Dec 2013, Knowledge Specialist
Carry out data harvesting through Internet search engines. Lead a team of 12 web researchers,
including training, tasking and delivery verification.

● Successfully delivered a complete database of physicians and scientific experts in oncology

Oct 2012 – Feb 2013, Web Researcher
Collect the details of selected US-based physicians and scientific experts, including education,
affiliations, and employment history.

Lviv Polytechnic National University

Aug 2011 – Sep 2012, Lecturer (Department of Theory and Philosophy of Law on the Institute
of Jurisprudence and Psychology)

Feb 2009 – Apr 2009, Pedagogical Practice (Faculty of International relations of National
University Ivan Franko)

COURSES AND WORKSHOPS

Dec 2021 - People Management (Laba)

Dec 2019 - Project Management/CAPM (ITEA)

Nov 2019 - Agile/Scrum (ITEA)

EDUCATION

Jun 2011 - PhD thesis “Holodomor of 1932-1933 in Ukraine as the Crime under International Law” -
Department of International Law, Institute of International Relations Taras Shevchenko National
University of Kyiv

May 2009 - Master’s degree, Department of International Law, Faculty of International relations, Ivan
Franko National University of Lviv

May 2008 - Bachelor's degree, Department of International Law, Faculty of International relations,
Ivan Franko National University of Lviv