Богдан

BOHDAN
ROHOZHYNSKYI
TEAM LEAD/ANALYTIC
I am a qualified and professional manager and analytic
with great experience in growing people and products.

EXPERIENCE

CUSTOMER CARE TEAM LEAD/WIX ANSWERS AND
FEEDBACK WIDGET EMEA POC
Wix company (May 2020 — May 2023)

People management (up to 30 experts at a time)
[open contact info](look above in the "contact info" section)
People growth and development - Hiring new employees
[open contact info](look above in the "contact info" section) Responsibility for the main internal soft functionality
Handling tasks with multiple departments involved
Kyiv, Ukraine Constant data monitoring and analysis

[open contact info](look above in the "contact info" section)
PRODUCT ANALYTIC/ PRODUCT SUPPORT LEAD
hdan-rohozhynskyi-564086162/
Wix company (Dec 2018 — May 2020)

SKILLS Wix Bookings, Wix Pricing Plans, Wix Mobile App product
specialist for SMEs and design agencies who are offering
Quantitative Analytics
end-to-end services with automated scheduling systems:
Identifying Issues
Roadmap creation and presentation for the top
Troubleshooting
management each quarter
Organization Skills
Quarterly/Monthly reporting on user experience, trends,
Product Management
bugs, KIs, feature requests
Business Analysis
Qualitative research on shifting trends in users' business
People Growth methodologies
needs and product experience
Team Leadership
Working with Product Managers, UX Designers, QA
Communication
analysts and UX writers on addressing user pain points
Conducting Product Demos for account managers, sales
EDUCATION teams and customer care guild
Testing new product features and bugs;
BACHELOR DEGREE IN Running a/b tests and making product development
TRANSPORT MANAGEMENT decisions based on the data retrieved
National Transport University Creating product trainings, presenting them to the CC
2011- 2016
department, coaching experts

INTERNET MARKETING COURSES
FINANCIAL CONSULTANT(COMPANY
Hillel IT School
FOUNDER AND CO-OWNER)
2019
WMB Consulting (Apr 2015 — Dec 2017)

LANGUAGE New clients` search and attraction.Provision of consulting
English services to clients, trading stock and currency on financial
Ukranian markets.Various types of insurance sales. Signing cooperative
contracts with insurance companies.