Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9988548

Work experience

Corporate сlient service specialist

from 11.2023 to now (6 months)
ПриватБанк, Миколаїв (Фінанси, банки, страхування)

Managing corporate client accounts, ensuring accuracy in transactions and resolving any discrepancies.
Providing personalized assistance to corporate clients, addressing their inquiries, and offering solutions to their banking needs.
Developing and maintaining strong relationships with corporate clients to foster loyalty and trust in our services.
Analyzing corporate clients' financial data and needs to recommend appropriate banking products and services.

Call-center supervisor

from 09.2023 to now (8 months)
Банк Восток, Дистанційно (Фінанси, банки, страхування)

Overseeing client support operations to ensure timely and efficient resolution of inquiries and issues.
Managing a team of support staff, providing guidance, training, and performance evaluations.
Developing and implementing client support policies and procedures to enhance service quality.
Liaising with other departments to address complex client concerns and coordinate solutions.

Logistic dispatcher

from 03.2023 to 09.2023 (6 months)
Dispatch USA, Миколаїв (Транспорт, логістика)

Route Planning
Dispatching Drivers
Monitoring Shipments
Customer Service
Communication

Логіст координатор, черговий за фурами

from 10.2022 to 06.2023 (8 months)
Bleiras Logistics (Транспорт, логістика)

Education

ЧНУ імені Петра Могили

122 комп науки, Миколаїв
Unfinished higher, from 2020 to 2024 (4 years)

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Russian — fluent
• German — beginner
• Polish — beginner