Igor

IGOR MANZHELII

Day of birth: 17 Aug 1988
Location: Odesa, UA
Phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)
LinkedIn:
[open contact info](look above in the "contact info" section)

SUMMARY:
Last 9 years I’ve spent in the Ad Tech Industry building and developing the
project teams to ensure maximum performance, developing innovative products
that meet consumers’ needs, growing market share and success.
I was leading various projects from requirements definition through
deployment, identifying schedules, scopes, budget estimations, and project
implementation plans, including risk mitigation.
I know how to establish and maintain processes to manage scope over the
projects’ lifecycle aligning them with business goals.
Strong technical background, negotiation and interpersonal skills.

EXPERTISE AND SKILLS:
Customer Service and Support, IT Sales, Lead Generation, Team Management,
Project Management, Jira, Agile, Google Analytics, API, Account Management,
B2B Sales, Scrum, Digital Marketing, Client Relationship Management,
Fast-learner of new fields, Leadership and Teamwork, Digital Communications
and Marketing, Business Development, Decision Making, Crisis Management,
Problem-solving Abilities

EXPERIENCE:

FARMACIA - Pharmacy Network
http://farmacia.ua/
2010-2011 System Administrator
2012-2014 Deputy Director of IT Department
● Web servers: Apache HTTP Server, Nginx; Application servers: Apache
Tomcat;
● Bug Tracking System: Jira - analyzing issues and resolving them;
● Performing regular support activities (office departments and
drugstores)
TapMedia - Digital Marketing and Ad Tech Company
https://tap.ua/
2014-2015 Publisher Relations Manager
2015-2016 Publisher Relations Director
2016-2019 COO MotorMobile (as a part of TapMedia)
● Coordinating internal and external resources, ensuring projects remain
within scope, schedule, and defined budgets, in collaboration with project
staff from various functional departments;
● Analyzing project progress and, when necessary, adapt scope, timelines,
and costs to ensure that project team adheres to project requirements;
● Understanding of software development life cycle, experience working
with different methodologies, daily communication with partners;
● Maintaining reporting processing and closing deals with partners and
customers;
● Exploring and analyzing the Advertising and Affiliate Market niches;
● Consistent tracking record of maintaining customer retention,
satisfaction, and growth;
● Technical supporting, tuning and performance observation;
● Creating product strategy documents that describe business cases,
high-level use cases, technical requirements, revenue, and ROI;
● Keeping up to date with products and competitors;
● Collaborating with project staff from various functional departments
(including HR Department, interviewing potential candidates);
● Part-time product manager functions, supporting the connection
between developers, customers and sales team;
● Success in producing deliverable software platforms;
● Strong attention to deadlines and budgetary guidelines;
● Experience developing in-house platforms for internal and external
processes;
● Experience coaching and educating project teams to strengthen team
members’ capabilities and skill sets.

ORANGEAR - Platforms & tools (as a part of TapMedia)
https://orangear.com/
2016 - December 2019 Project Manager
● Coordinating internal and external resources, ensuring projects remain
within scope, schedule, and defined budgets, in collaboration with project
staff from various functional departments; -
● Analyzing project progress and, when necessary, adapt scope, timelines,
and costs to ensure that project team adheres to project requirements;
● Understanding of software development life cycle, experience working
with different methodologies, daily communication with partners;
● Maintaining reporting processing and closing deals with partners and
customers; - Exploring and analyzing the Advertising and Affiliate Market
niches;
 ● Consistent tracking record of maintaining customer retention,
satisfaction, and growth;
● Technical supporting, tuning and performance observation;
● Creating product strategy documents that describe business cases, high
level use cases, technical requirements, revenue, and ROI; - Keeping up to
date with products and competitors;
● Collaborating with project staff from various functional departments
(including HR Department, interviewing potential candidates);
● Part-time product manager functions, supporting the connection
between developers, customers and sales team;
● Success in producing deliverable software platforms;
● Strong attention to deadlines and budgetary guidelines;
● Experience developing in-house platforms for internal and external
processes;
● Experience coaching and educating project teams to strengthen team
members’ capabilities and skill sets.
● Agile process management, Jira tool customization and improvement,
Tech
● Team workflow control and improvement, Tech Team performance
control, reporting
● Implementation and support of 2 ad formats, competitors’ analysis,
working
with publishers and advertisers, reporting

Achievements:
● Implemented transparent, Kanban-driven workflow to Tech Team
● Assisted the Product Owner in creating a high-level development
framework that suits the company’s needs.
● Completed low-level development, implementation and
documentation of the framework
● Implemented 2 new formats, both of which are top revenue-wise in
the network

RedHead Family Business Corporation
September 2020 - July 2021 Project Manager
● Technical supporting, tuning and performance observation;
● Creating product strategy documents that describe business cases, high
level use cases, technical requirements, revenue, and ROI; - Keeping up to
date with products and competitors;
● Collaborating with project staff from various functional departments
(including HR Department, interviewing potential candidates);
● Understanding of software development life cycle, experience working
with different methodologies, daily communication with partners;
EVADAV - The Evolving Ad Network
July 2021 - January 2022 Head of Support Team
● Deal with customer reviews and complaints
● Deal with payment issues and refunds
● Create and maintain internal and external project-related knowledge
bases
● Work in close cooperation with other departments
● Raise and track the progress of unresolved tickets
● Facilitate changes around new processes and technology in a customer
support process
● Oversee team members' performance and morale, provide feedback
● Observe, analyze, and report on areas of responsibility to senior
management

January 2022 - June 2023 Product Manager
● Managing product development projects
● Planning and coordinating all project activities
● Preparing and organizing the necessary project documentation
● Organizing cooperation with the parties involved in implementing the
project
● Leading and motivating the project team and assigning different tasks
within the project
● Keeping up with the technological developments and the latest
tendencies

PROJECTS:
● Anti fraud solution – protection solution, which allows you to inspect and
analyze users behavior in applications in real-time.
● VPN application – mobile tool.
● Mobile Ad Tracking Platform – in-house tracking system with various
tracking abilities.
● Unique user identification – micro service which analyze incoming mobile
traffic and detects spoofing.
● Traffic rotation algorithm – TDS service which was provided to monetize
remnant traffic.
● MobileTickets services – web/mobile application for various events’ ticket
sales.
● E-Commerce marketing platform – web/mobile application.
● SaaS tracking solution – mobile ad tracking platform for WW customers,
over 40+ happy customers using this product and 100+ integrated partners.
● Video mobile advertising services – tracking solution for video SDK
advertising.
 ● HR/Finance/Manager work desk – special in-house web application for
management processes with skills enhancement and advanced training.
● API – multi tool service.

EDUCATION:
● Odesa National Polytechnic University Automation and Control Systems
master’s degree 09/2000 – 06/2005
● Odesa National University of Technology 09/2023-present

LANGUAGES:
● Ukrainian – Native
● Russian – Native
● English – Advanced
● German – Intermediate

OTHER:
I took part in Ad Tech conferences and summits all over the world,
exhibiting and networking with current and possible new clients and
customers WW, discussing ways of cooperation and partnerships:

● January, 2016 Affiliate Summit West LAS VEGAS, USA
● May, 2016 Mobile Beach Conference ODESA, UKRAINE
● June, 2016 Israel Mobile Summit TEL AVIV, ISRAEL
● July, 2016 Affiliate Summit East NEW YORK, USA
● December, 2016 Israel Mobile Summit TEL AVIV, ISRAEL
● June, 2017 Israel Mobile Summit TEL AVIV, ISRAEL