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MarketsVox

Менеджер бек-офісу

  • MarketsVox

      Финансы, банки, страхование; 10–50 сотрудников
    • Удаленная работа
    • Полная занятость. Также готовы взять студента, человека с инвалидностью. Опыт работы от 1 года.
    • Английский — выше среднего
    • Відповідальність
    • Уважність
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    Описание вакансии

    We are looking for passionate and self-motivated professionals to join our Back-office Team. As a Back-office Manager, you will play a crucial role in overseeing client verification and transaction processes.

    Your responsibilities will include:

    • client verification: Ensure the accurate and timely verification of client information, adhering to compliance and regulatory standards;
    • deposit monitoring: Monitor and manage deposit transactions, ensuring swift and secure processing while maintaining accuracy;
    • withdrawal processing: Oversee the withdrawal process, ensuring efficiency and addressing any issues or discrepancies promptly;
    • transaction data analysis: Analyze transaction data to identify trends, patterns, and potential areas for improvement. Provide insights to enhance operational efficiency;
    • act in the best interest of the company at all times and cooperate with the Customer Experience team and other departments to deliver high standards of customer service;
    • perform other related tasks as required.

    Main requirements:

    • experience in a similar position will be a plus;
    • good written skills in English;
    • Team coordination: collaborate with the team to streamline processes, resolve issues, and maintain a high standard of service;
    • strong attention to detail;
    • outstanding communication and client-handling skills;
    • hard-working and able to cope under pressure;
    • good computer literacy;
    • laptop needed (Windows, CPU from Intel i5 or similar, 16 GB RAM)

    MarketsVox

    Финансы, банки, страхование, 10–50 сотрудников

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