Reservations Agent

What is your passion? Whether you’re into running, rowing or just reading a good book, at Holiday Inn we’re interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies — people that help us create great hotels guests love.

Right now, we’re looking for Reservations Agent, who specialise in providing excellent customer service by handling all incoming calls to generate room reservations, to join our team at Holiday Inn Kyiv hotel.

As a Reservations Agent, you’ll manage incoming telephone enquiries for hotel room rates and coordinate all aspects of reservations by serving as the primary point of contact and resource to resolve service concerns and make decisions in relation to their requests, deliver individual customer experiences by asking the right questions and offering the appropriate solutions and have awareness of current IHG marketing campaigns and loyalty club promotions.

You will need excellent communication skills, written & oral with proficiency in English and Ukrainian, other languages would be great, but not essential.

In return, we’ll give you duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we’ll give you Room to be yourself.

So what’s your passion? Please apply and tell us how you can bring your individual skills to Holiday Inn.