Customer support manager (Logistics, USA)

Begin Your Career with an International Company! No Experience Required We are looking for aCustomer Support Representative to join our client’s logistics team based in the US. No experience? No worries — we provide full training from the very first day! Why join us? HedgeHog connects young talents with leading logistics companies. Our client is a rapidly growing international freight company that values internal growth — all leaders started in entry-level roles. Your role will involve:

• Communicating with US clients and drivers through phone and email.
• Managing the shipping process.
• Providing timely feedback to clients.
• Handling emails and quickly resolving related issues.
• Controlling the CRM system.

What we’re looking for:

• English level of B2 or higher.
• A strong eagerness to learn and grow in global logistics.
• Strong communication skills.
• A problem-solving approach.
• Ability to multitask and stay calm under pressure.

What you will receive:

• Paid training from day one.
• Working Hours Options: 🕙 09:00−19:00, 5/2 (in-office). 🕙 15:00—01:00, 4/4 (in-office from 3 PM to 9 PM, then remote until 1 AM). 🕙 4/4 night schedule (21 PM — 7 AM, in-office).

• A modern office and technology.
• A friendly team and corporate events.
• Salary in foreign currency.

If you’re ambitious, eager to grow, and want to build a career in an international company — apply today!